Hello guys!
I created a chatbot in Voiceflow. The task of the chatbot is to answer the client’s questions in one loop, while in the other loop it collects data from the client and schedules the treatment, since the chatbot was created for the Spa center. I successfully collect part of the data from the client via Voiceflow, such as Name, Phone, Email, Service. While the date and time of the appointment as well as the duration of the treatment I need to extract from Cal.com, after the client has made an appointment.
I have a problem when I want to update special columns for Date and Time and for Appointment Duration, I used the Upsert function and the first time I scheduled an appointment the data would be entered correctly in the given columns, but each subsequent time a new data would be entered in a new row, but the old data from the first cell would be replaced with new data.
I hope you understand me, I tried to do that a couple of times but so far unsuccessfully.
blueprint.json (15.2 KB)
