Are push notifications not working for anyone else? I’ve tested on multiple Android 14 devices.
Welcome to the Make community!
No, I can confirm they are no longer working.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
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Hope this helps! Let me know if there are any further questions or issues.
— @samliew
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The android module has not been working for a solid day now. I’m currently looking for a workaround and I have submitted tickets but have heard nothing. We rely on these to send order notifications to our partners and this is costing us hundreds of dollars so far. I’m a small business and can’t afford losses like this and I can’t afford to develop the actual tech I need.
Just a bit frustrating and the lack of support doesnt help
Thanks Samliew for confirming. I did create a ticket as well but wanted to reach out to the community as well.
Derrick_Hayworth - it’s crazy because I swore it was working a few days ago. Thank you for confirming. I ended up setting up a Discord server and have the flows message channels instead in the meantime and I just monitor that.
Hello everyone @here
As Sam mentioned, this is a known issue and it has been reported to our external mobile app dev team. We’ll share updates as soon as we receive feedback from them.
We’re truly sorry for any inconvenience and frustration this may be causing.
Thank you very much for your patience and understanding throughout this process.
Any new updates on this?
Any update on this my Android Notification stopped working they were working fine like 3 to 4 days ago? No update on Playstore, I did deleted my device and readded it, but its not sending the push notification
Hello everyone,
Unfortunately, there are no updates we can share at the moment. As previously mentioned, the issue has been reported to our external mobile app development team for investigation. We will keep you informed as soon as we hear back from them.
We sincerely apologize for any frustration, inconvenience, and disruptions this may be causing.
Thank you very much for your patience and understanding.
Good day,
I have spent the last 3 days developing an android app using FCM that allows me to send PDF data to the device to download it in the background. My use case for the android module was just to send PDF files to the device so that is what I developed.
I can modify this app to allow for push notifications if anyone needs help to get their issues resolved. Feel free to reach out to me. My app is functional but not pretty.
Got the same problem.