# Approval process using gmail

**URL:** <https://community.make.com/t/approval-process-using-gmail/48343>\
**Category:** Questions\
**Tags:** gmail\
**Created:** [July 29, 2024, 10:47am UTC](https://community.make.com/t/approval-process-using-gmail/48343 "2024-07-29T10:47:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![J\_C](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@J\_C](https://community.make.com/u/J_C)\
**Post date:** [July 29, 2024, 10:47am UTC](https://community.make.com/t/approval-process-using-gmail/48343/1 "2024-07-29T10:47:16Z")

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Hi all,

I am trying to create an approval process through gmail where I sent a sample content to a specified user with the choice to accept or reject that content. How can I get the response back from gmail? Suppose the user accepts the request, can I get the response back in my Make workflow?

Thanks in advance!

 ![gmail test](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/2/7/27b090dca44674a552166559b9949002633d841a.png)

![Screenshot (277)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/0/d/0d1a6f20f4736ff65bf806b960555a7f27730a31.png)

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**Author:** ![drnic](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/drnic/32/43639_2.png) [@drnic](https://community.make.com/u/drnic)\
**Post date:** [July 29, 2024, 11:21am UTC](https://community.make.com/t/approval-process-using-gmail/48343/2 "2024-07-29T11:21:25Z")

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Hey @J_C

I would approach this by creating a make scenario with a webhook. Each “button” in the email will be `<a href="https://us1.make.com/path/to/webhook?someRecord=1234&action=approve">Approve</a>` or `<a href="https://us1.make.com/path/to/webhook?someRecord=1234&action=deny">Deny</a>`

That is, you’ll include important IDs in the webhook URL so that when your scenario is triggered it can fetch CRM/DB records using the `someRecord=12334` value; and then the rest of your scenario will depend on the `action=approve` or `action=deny` value in the button links.

Finally, your scenario would have a webhook response, which will display “Thanks”. Or, if you set the status code to 302, and add a header “Location” then the value can be a URL to redirect to.

I talked about this idea of using webhook responses to send 302 redirects in this video at about the 21.5m mark where we redirect to a Thank You page after a form submission [https://www.youtube.com/watch?v=dj6ktsdgHJw&t=1296s](https://www.youtube.com/watch?v=dj6ktsdgHJw&t=1296s) - so that might help explain it, if I wasn’t clear above.

Cheers!  
Dr Nic

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**Author:** ![J\_C](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@J\_C](https://community.make.com/u/J_C)\
**Post date:** [July 30, 2024, 9:13am UTC](https://community.make.com/t/approval-process-using-gmail/48343/3 "2024-07-30T09:13:29Z")

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Thanks @drnic! Will try this out

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**Author:** ![drnic](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/drnic/32/43639_2.png) [@drnic](https://community.make.com/u/drnic)\
**Post date:** [August 3, 2024, 2:16am UTC](https://community.make.com/t/approval-process-using-gmail/48343/4 "2024-08-03T02:16:50Z")

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Actually this was a good topic and I decided to make a video about it [https://www.youtube.com/watch?v=Hou2JygtJb4](https://www.youtube.com/watch?v=Hou2JygtJb4)

Thanks @J_C

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [August 13, 2024, 9:19am UTC](https://community.make.com/t/approval-process-using-gmail/48343/5 "2024-08-13T09:19:05Z")

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