I just got this message about a Webhook today:
Webhook was inactive for too long and therefore was removed. Why would you disable a webhook automatically. Just because it’s not used in a while doesn’t mean that it should be inactive. Why would this happen?
I’m very upset at this!
Can you post your scenario? Maybe we can help you.
Hello @jmacman, thanks a lot for bringing this up in the community
First of all, I’d like to say that I’m truly sorry for the frustration you’re experiencing regarding the automatic disabling of webhooks. I understand that it can be quite inconvenient.
I just wanted to bring your attention to our help doc article that states that webhooks that remain disconnected from any scenario for more than 5 days will be automatically disabled.
On a positive note, I discovered a feature request in our Idea Exchange that addresses this issue to some extent. If you find it relevant, feel free to upvote Notifications: when webhooks expire.