Automating Location-Based Pricing in a Taxi Booking Website Using WordPress and Tawk.to Chatbot

How To
1

Hi can someone help me with the following?
Website is built on : Wordpress

I’m looking for a straightforward automation process. Here’s the flow I have in mind:

  1. A user visits my website and engages with the live chat, where I’m using Tawk.to with an AI assistant to handle queries.
  2. The Tawk.to chat is triggered, and it connects with a parser that extracts the pickup and drop off location from the information they provide.
  3. The extracted location is then sent to the Google Maps API Distance Matrix, which calculates the distance and moves to the next step.
  4. The distance data is sent to Google Sheets, where I have a dynamic pricing model based on vehicle types and distance. The calculated price is then relayed back to the user via the Tawk.to chat bot.
  5. The system pauses to wait in case the user requests another location.
2

Good day, @Joey1; there’s several of us here in the community that could help build your scenario and improve the workflow too as you get more experience with it.

I suggest directly mailing a few of us that you like to assist in a paid manner.