Bad Credential Error for fb messenger connection

:bullseye: What is your goal?

My goal for the last 3 days has been to do the impossible, which clearly is to connect my Facebook Messenger bot to Make.

:thinking: What is the problem?

Well, the problem is that whatever I try, Make won’t let me connect to Facebook Messenger. Every single time I get β€˜Bad Credentials’, no matter what I try. I even used Gemini for help, and even he can’t explain the problem or help. There is apparently a problem in the Make system.

:test_tube: What have you tried so far?

I tried every single possible access token Facebook can generate, literally, and Make just won’t accept any token. I literally generate the right, legit token for my page (100% sure), the next second I put it in the access token field, and guess what - BAD CREDENTIALS. Even if there were the slightest chance the token was broken, when I go to debug it, the system says it’s perfectly fine. Whatever token I try to use, it just won’t let me connect

:camera_with_flash: Screenshots: scenario setup, module configuration, errors

1 Like

Welcome to the Make community!

Did you follow the documentation at Facebook Messenger - Apps Documentation?

What steps did you do? Please provide screenshots of you doing the steps.

β€” @samliew
P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

Hello,
Yes i followed the documentation exactly the as its said 1:1. I even tried with the access token in Graph API Explorer. Here are the exact steps i do.

1 Like

Unfortunately, you did not.

Based on your screenshots, you entered the tokens incorrectly. There are two of them.

β€œ1. Configure webhooks” β€”

Verify token β€” this is for receiving messages
Screenshot 2026-02-11 165659

β€œ2. Generate access tokens” β€”

Access token β€” this is for setting up access for sending message responses
Screenshot 2026-02-11 165731

Do note these tokens are case-sensitive.

Hope this helps! If you are still having trouble, please provide more details.

β€” @samliew

Yeah thanks, but i literaly made the exact thing i configure the webhook also the verify token is the same as the one in the watch messages then i copy the generated token and i paste it in the send a message modul, and still won’t work. Thank you for the fast reply, but if it’s not working i will just replace them with HTTP Make a request moduls.

1 Like

Can guarantee the instructions work.

I managed to set it up from scratch.

β€” @samliew

Yes, all the permissions are here. Oh no, I am not touching my Watch Messages. I went through hell to set it to workβ€”no way I change its token. It was the hardest thing to connect, because MAKE was giving me bad credentials for everything, but in the end I somehow managed to connect it.

2 Likes