# Bad Credential Error for fb messenger connection **URL:** \ **Category:** Beginner Questions\ **Tags:** error, api, connections\ **Created:** [February 11, 2026, 7:59am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231 "2026-02-11T07:59:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Alexandar](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Alexandar](https://community.make.com/u/Alexandar)\ **Post date:** [February 11, 2026, 7:59am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/1 "2026-02-11T07:59:18Z")
### 🎯 What is your goal? My goal for the last 3 days has been to do the impossible, which clearly is to connect my Facebook Messenger bot to Make. ### 🤔 What is the problem? Well, the problem is that whatever I try, Make won’t let me connect to Facebook Messenger. Every single time I get ‘Bad Credentials’, no matter what I try. I even used Gemini for help, and even he can’t explain the problem or help. There is apparently a problem in the Make system. ### 🧪 What have you tried so far? I tried every single possible access token Facebook can generate, literally, and Make just won’t accept any token. I literally generate the right, legit token for my page (100% sure), the next second I put it in the access token field, and guess what - BAD CREDENTIALS. Even if there were the slightest chance the token was broken, when I go to debug it, the system says it’s perfectly fine. Whatever token I try to use, it just won’t let me connect ### 📸 Screenshots: scenario setup, module configuration, errors ![Екранна снимка (420).png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/3/9/39d35f272a47c7befd2dd646d4325d85f4055268.png) ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [February 11, 2026, 8:02am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/4 "2026-02-11T08:02:07Z")
Welcome to the Make community! > [@Alexandar](#): > > I tried every single possible access token Facebook can generate Did you follow the documentation at [Facebook Messenger - Apps Documentation](https://apps.make.com/facebook-messenger)? What steps did you do? Please provide screenshots of you doing the steps. — @samliew P.S.: investing some effort into the tutorials in the [Make Academy](https://academy.make.com) will save you lots of time and frustration using Make! ---
**Author:** ![Alexandar](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Alexandar](https://community.make.com/u/Alexandar)\ **Post date:** [February 11, 2026, 8:31am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/5 "2026-02-11T08:31:20Z")
Hello, Yes i followed the documentation exactly the as its said 1:1. I even tried with the access token in Graph API Explorer. Here are the exact steps i do. ![Екранна снимка (427)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/d/7db61e4b2007b6c8a49a6df623c405cd79a5f3c8.png) ![Екранна снимка (426)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/d/3/d30b749432975a96b402e5cd40470a689b3a66a3.png) ![Екранна снимка (425)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/4/8/48c7bc0ae67e08b43f20a0e6ecdbe77fdf29b035.png) ![Екранна снимка (424)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/d/1/d16ae64a25dd87b4da0bbd08f109a64b182205c0.png) ![Екранна снимка (423)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/7/872d9377447b43884d795501cf54340791425e23.png) ![Екранна снимка (422)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/3/f3220ce655056e8729ff12ef08c15c2a24c07ba5.png) ![Екранна снимка (421)](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/4/8/486a5a7caa8ef80e3b768afd7179157cb855e392.png) ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [February 11, 2026, 8:59am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/6 "2026-02-11T08:59:16Z")
> [@Alexandar](#): > > i followed the documentation exactly the as its said 1:1 Unfortunately, you did not. Based on your screenshots, you entered the tokens incorrectly. There are two of them. ## “1. Configure webhooks” — **Verify token** — this is for **receiving** messages [![Screenshot 2026-02-11 165659](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/1/1/1139e75b1504fb9f6b7ef43c966a224e620f48c8.jpeg)](https://apps.make.com/facebook-messenger) ## “2. Generate access tokens” — **Access token** — this is for setting up access for **sending** message responses [![Screenshot 2026-02-11 165731](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/3/c/3ceebf22bbd7d4860d0421adfcf30f82bb9c7ac6.jpeg)](https://apps.make.com/facebook-messenger) Do note these tokens are case-sensitive. Hope this helps! If you are still having trouble, please [provide more details](https://community.make.com/t/mastering-the-make-community-get-started/11682). — @samliew ---
**Author:** ![Alexandar](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Alexandar](https://community.make.com/u/Alexandar)\ **Post date:** [February 11, 2026, 9:04am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/7 "2026-02-11T09:04:32Z")
Yeah thanks, but i literaly made the exact thing i configure the webhook also the verify token is the same as the one in the watch messages then i copy the generated token and i paste it in the send a message modul, and still won’t work. Thank you for the fast reply, but if it’s not working i will just replace them with HTTP Make a request moduls. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [February 11, 2026, 9:14am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/8 "2026-02-11T09:14:33Z")
Can guarantee the instructions work. I managed to set it up from scratch. ![Screenshot 2026-02-11 170754](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/6/f/6f6288bd4262f70fb718d6e99074ef026b04d98d.png) - Try using a different token for the “Watch Messages”. - Did you also add the Permission for “pages\_messaging”? — @samliew ---
**Author:** ![Alexandar](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@Alexandar](https://community.make.com/u/Alexandar)\ **Post date:** [February 11, 2026, 9:27am UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/9 "2026-02-11T09:27:48Z")
![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/1/f189e59a9f1522e777d09d8ed2109c8ac551d389.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/f/8fbb5fc410fad643fa5bb7da94809e10b1b0edd5.png) ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/7/87304fe7de808c5732a075cef5ef5d70f50cb4dc.png) Yes, all the permissions are here. Oh no, I am not touching my Watch Messages. I went through hell to set it to work—no way I change its token. It was the hardest thing to connect, because MAKE was giving me bad credentials for everything, but in the end I somehow managed to connect it. ---
**Author:** ![Estanislao](https://avatars.discourse-cdn.com/v4/letter/e/e9c0ed/32.png) [@Estanislao](https://community.make.com/u/Estanislao)\ **Post date:** [April 19, 2026, 12:07pm UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/10 "2026-04-19T12:07:36Z")
Having exactly the sam issue. Almost giving up. I’ve followed the steps in the guide. I succeded yesterday to connect. But the having issues with my app permissions. Today I started from beginning on a new FB app but the connection i failing all the time. Truly, I’ve followed all the steps in the guide. What’s the problem? I’ve seen other people getting the same problem. Best regards / E ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/e/f/ef7e86e4ea86fd8d7277daef372633e4c5412967.png) ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [July 18, 2026, 12:18pm UTC](https://community.make.com/t/bad-credential-error-for-fb-messenger-connection/103231/11 "2026-07-18T12:18:12Z")