# Building a conversational Email Assistant

**URL:** <https://community.make.com/t/building-a-conversational-email-assistant/57470>\
**Category:** Questions\
**Tags:** connections\
**Created:** [October 9, 2024, 8:15pm UTC](https://community.make.com/t/building-a-conversational-email-assistant/57470 "2024-10-09T20:15:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\
**Post date:** [October 10, 2024, 5:26am UTC](https://community.make.com/t/building-a-conversational-email-assistant/57470/2 "2024-10-10T05:26:00Z")

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Welcome to the Make community!

You can use OpenAI “Message an Assistant” module.

For more information, see

- [How to create a thread for openai Assistant](https://community.make.com/t/how-to-create-a-thread-for-openai-assistant/30357)
- [Struggling with “Thread” logic for OpenAI Assistant in Telegram bot](https://community.make.com/t/struggling-with-thread-logic-for-openai-assistant-in-telegram-bot/34268)

I would suggest completing the **Make Academy** before jumping into building a complete scenario. If you need **specific assistance** when you are **building a scenario** it’s easier to help you then. Otherwise, you can also **hire a professional** by posting a request in the #Hire a Pro category.

Here are some useful links and guides you can use to learn more on how to use the Make platform, apps, and app modules. I found these useful when I was learning Make, and hope they might benefit you too —

### Getting Started

- [Help Centre](https://www.make.com/en/help) | [Tutorials](https://www.make.com/en/help/tutorials.html) – Make “Manual”
- [Make Academy](https://academy.make.com) – Basics 101: Learn Make and get certified

### Help Centre Basics

- [Mapping](https://www.make.com/en/help/mapping/mapping) – What is mapping? What can I map?
- [Mapping with arrays](https://www.make.com/en/help/mapping/mapping-arrays) – How to map items in an array
- [Aggregate an array for mapping complex fields](https://www.make.com/en/help/tools/flow-control#customizing-the-output)
- **Date Format** : [tokens for `parseDate`](https://www.make.com/en/help/functions/tokens-for-date-time-parsing) | [tokens for `formatDate`](https://www.make.com/en/help/functions/tokens-for-date-time-formatting)
- [HTTP modules](https://www.make.com/en/help/tools/http) – Make a request, Get (download) a file
- [Webhooks](https://www.make.com/en/help/tools/webhooks) – Error Handling, Responding to webhooks

### Articles & Videos

- [Router Magic Formula](https://www.youtube.com/watch?v=4Q-5BsCtJu4) - YouTube
- [Error Handlers in Make](https://www.youtube.com/playlist?list=PLRE9E-rAD8U10mx2TRs54Nq1XJDdK9Kx4) - YouTube playlist
- [Getting started with OpenAI](https://community.make.com/t/getting-started-with-openai-gpt-3-and-make/7796) - How to setup and use OpenAI (ChatGPT) in Make
- [How to use Regex in Make](https://community.make.com/t/how-to-use-regex-in-make/202) - How to use pattern matching to extract the text you want
- [Webhooks – Make Academy](https://academy.make.com/courses/IntermediateC04) – tutorial on how to use Webhooks

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the [Make Academy](https://academy.make.com) will save you lots of time and frustration using Make.

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