# Cannot read properties of undefined (reading 'errorFlow') **URL:** \ **Category:** Questions\ **Created:** [March 8, 2023, 1:37pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982 "2023-03-08T13:37:32Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Harry\_Rainbird](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/harry_rainbird/32/5104_2.png) [@Harry\_Rainbird](https://community.make.com/u/Harry_Rainbird)\ **Post date:** [March 8, 2023, 1:37pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/1 "2023-03-08T13:37:32Z")
Hi all, I’m having trouble with a Microsoft Word Template module. The scenario isn’t finishing and I’m not receiving an error on any module (or filter). I’ve tried reconnecting my Google Drive account (which downloads the template for the Microsoft Word Template module). I’ve also tried to view the executions under the History tab for more details but it simply never loads. I also submitted a bug report to Make last week but they haven’t replied to my follow-up email. ![Screenshot 2023-03-08 at 14.36.25](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/0/08dfe1c0be49da0e1281227f1580b8058e453b68.jpeg) ![Screenshot 2023-03-08 at 14.33.45](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/a/a15eb646347316298a6ab1757bde489643970785.jpeg) ---
**Author:** ![ManishMandot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/manishmandot/32/25887_2.png) [@ManishMandot](https://community.make.com/u/ManishMandot)\ **Post date:** [March 8, 2023, 7:33pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/2 "2023-03-08T19:33:04Z")
Looks like there is some issue with the data structure and the variables mapped in this module. Can you record a short video and explain the inflow of data and the module structure? It will be very helpful to diagnose the issue. ---
**Author:** ![Harry\_Rainbird](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/harry_rainbird/32/5104_2.png) [@Harry\_Rainbird](https://community.make.com/u/Harry_Rainbird)\ **Post date:** [March 13, 2023, 3:40pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/3 "2023-03-13T15:40:50Z")
Hi Manish, Thanks for getting back to me. I’ve actually paired down the scenario so that it’s skipping most of the other modules. I’m only pushing data from module 3 into the Microsoft Word Template module and I’m still having the same issue. I’ve attached an image of the Microsoft Word Module. ![Screenshot 2023-03-13 at 16.38.27](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/5/567b15af1dcbe17449cf5746eba6563e6ddd2dd9.png) ---
**Author:** ![Nicholas\_Goettl](https://avatars.discourse-cdn.com/v4/letter/n/848f3c/32.png) [@Nicholas\_Goettl](https://community.make.com/u/Nicholas_Goettl)\ **Post date:** [June 15, 2023, 7:41pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/4 "2023-06-15T19:41:05Z")
Were you able to find a solution? ---
**Author:** ![Oleksii\_Polishchuk](https://avatars.discourse-cdn.com/v4/letter/o/35a633/32.png) [@Oleksii\_Polishchuk](https://community.make.com/u/Oleksii_Polishchuk)\ **Post date:** [June 16, 2023, 9:20am UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/5 "2023-06-16T09:20:19Z")
Same question here. I observe such error with different file connectors (DropBox, Gdrive etc.) ---
**Author:** ![Oleksii\_Polishchuk](https://avatars.discourse-cdn.com/v4/letter/o/35a633/32.png) [@Oleksii\_Polishchuk](https://community.make.com/u/Oleksii_Polishchuk)\ **Post date:** [June 16, 2023, 11:27am UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/6 "2023-06-16T11:27:12Z")
Ok, it looks like I’ve found the reason: The module fails when I provide dotx (MS Word template) file, but works with the docx (MS Word document.) ---
**Author:** ![Nicholas\_Goettl](https://avatars.discourse-cdn.com/v4/letter/n/848f3c/32.png) [@Nicholas\_Goettl](https://community.make.com/u/Nicholas_Goettl)\ **Post date:** [June 16, 2023, 2:42pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/7 "2023-06-16T14:42:58Z")
This worked for me. Thanks! ---
**Author:** ![Michaela-Inactive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/michaela-inactive/32/29_2.png) [@Michaela-Inactive](https://community.make.com/u/Michaela-Inactive)\ **Post date:** [June 19, 2023, 6:02am UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/8 "2023-06-19T06:02:47Z")
Hi @Oleksii_Polishchuk, welcome to the community 👋 It’s great to see that you found a way to make this work, great job! And a big thank you for taking the time to come back and share your findings with the rest of us. This is incredibly valuable 🙏 @Nicholas_Goettl thanks for chiming in and confirming that the solution worked for you; that’s great to hear 🙂 @Harry_Rainbird When you have a bit of time, feel free to check out the proposed solution. It might just be what you’re looking for. If it does the trick, please mark the most helpful comment as the solution. That way, others can easily find it. ✅ ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [December 7, 2023, 4:10pm UTC](https://community.make.com/t/cannot-read-properties-of-undefined-reading-errorflow/8982/9 "2023-12-07T16:10:46Z")