# Can't see drop down information

**URL:** <https://community.make.com/t/cant-see-drop-down-information/45811>\
**Category:** Beginner Questions\
**Created:** [July 12, 2024, 4:04pm UTC](https://community.make.com/t/cant-see-drop-down-information/45811 "2024-07-12T16:04:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Notravs](https://avatars.discourse-cdn.com/v4/letter/n/0ea827/32.png) [@Notravs](https://community.make.com/u/Notravs)\
**Post date:** [July 12, 2024, 4:04pm UTC](https://community.make.com/t/cant-see-drop-down-information/45811/1 "2024-07-12T16:04:08Z")

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### What are you trying to achieve?

I can’t see the drop down information for some reason.

ps I’m new to Make. Any help will be greatly appreciated!

### Screenshots: scenario setup, module configuration, errors

 ![Screenshot 2024-07-13 020029.png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/6/9/6984840eb3f5656158e2ac682e52a1373f60338c.png)

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<div class="post-metadata">

**Author:** ![Mr.Make](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/mr.make/32/93066_2.png) [@Mr.Make](https://community.make.com/u/Mr.Make)\
**Post date:** [July 12, 2024, 4:50pm UTC](https://community.make.com/t/cant-see-drop-down-information/45811/2 "2024-07-12T16:50:45Z")

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You are using a polling trigger you can read about it from MAKE or read more [here](https://www.make.com/en/help/modules/types-of-modules)

" Polling triggers

Polling triggers are designed to regularly poll a given service whether there has been a change since their previous run. So you will typically [schedule a scenario](https://www.make.com/en/help/scenarios/scheduling-a-scenario.html) containing a polling trigger module to run periodically by selecting for example At regular intervals option from the Schedule setting panel. If there is a change the trigger will return bundles containing information about the change. If there is no change the trigger will output no bundles.

Polling triggers allow you to select the first bundle they should output via the [epoch panel](https://www.make.com/en/help/modules/selecting-the-first-bundle.html). The panel is displayed automatically after you save a trigger or when you make a substantial change in the trigger settings. You can also display the panel by right-clicking the module and choosing “Choose where to start” from the context menu.

You need to choose when to search from right clicking on it

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/1/71038390a362bb774053318720eb7c260c796427.png)

then set then choose where to start if you need to get data choose all

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/3/1/31cdd339e1f8f1f14cc5fd0fcd79c854e255274f.png)

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<div class="post-metadata">

**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\
**Post date:** [July 13, 2024, 8:47am UTC](https://community.make.com/t/cant-see-drop-down-information/45811/3 "2024-07-13T08:47:00Z")

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This is because the module is a POLLING trigger, and not an INSTANT (Webhook) trigger.

There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.

Polling means Make checks external service for changes ( **pull** changes to Make).  
Webhook (instant) triggers means external service calls Make when there are new changes ( **push** changes to Make).

The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.

When there is no new data, this is called a “check run” – where no output is generated.

If you want to rerun on older data,

Go to the Epoch Panel, by right-clicking on the trigger module (polling triggers only), and select “ **Choose where to start** ” from the list of options in the context menu.  
 ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/7/57483f7050599b092d328cdc2a96b8c38a45cfef.png)

If you select “ **From now on** ”, the next time the scenario runs it will only return new data (or nothing if there is no new data).  
 ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/4/4/4454e6e01dfb86c97ce3423183eca64a605ae116.png)

For more information, see

- [Polling triggers](https://www.make.com/en/help/modules/types-of-modules#polling-triggers)
- [Selecting the first bundle](https://www.make.com/en/help/modules/selecting-the-first-bundle)

To find out more on the different types of Trigger modules, see refer to [Types of Modules](https://www.make.com/en/help/modules/types-of-modules#triggers-935210) and [Webhooks](https://www.make.com/en/help/tools/webhooks) sections of the Make help center.

[samliew](https://samliew.com/services) – [request private consultation](https://samliew.com/request-quote?ServiceType=Automation%20Consultation&Referrer=Make)

> Join the [Make Fans](https://samliew.com/make-discord-invite) Discord server to [chat](https://samliew.com/make-discord-invite) with other makers!

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<div class="post-metadata">

**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [October 11, 2024, 8:53am UTC](https://community.make.com/t/cant-see-drop-down-information/45811/4 "2024-10-11T08:53:26Z")

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