# Categrozing emails in outlook based on body of Email

**URL:** <https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645>\
**Category:** Questions\
**Tags:** arrays, functions, mapping\
**Created:** [May 16, 2025, 2:52pm UTC](https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645 "2025-05-16T14:52:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Helen](https://avatars.discourse-cdn.com/v4/letter/h/a88e57/32.png) [@Helen](https://community.make.com/u/Helen)\
**Post date:** [May 16, 2025, 2:52pm UTC](https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645/1 "2025-05-16T14:52:59Z")

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I am trying to set a rule to watch outlook inbox and if the box of the content contains Cheryl for example then to assign the cateorgy in Outlook as Cheryl. The Categories of all the names are already in outlook and I can get it to watch the inbox succesfully and preform other actions (Ie moving to another folder) but I just cant seem to get it right for how to actually complete the action to assign the category in the same folder. I tried the AI option but it still wasnt correct.

 ![{BDA84D56-108A-4342-85D9-49FE660AA66C}](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/c/2/c2293f87142639ee6aa431ee1ab6b7038e05df36.png)

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**Author:** ![R-SimplifiedWebhooks](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/r-simplifiedwebhooks/32/3914_2.png) [@R-SimplifiedWebhooks](https://community.make.com/u/R-SimplifiedWebhooks)\
**Post date:** [May 17, 2025, 9:45am UTC](https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645/2 "2025-05-17T09:45:31Z")

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Hi @Helen,

it seems like the email passed the filter and the ‘Move a Message’ module ran into an error. Can you click on the red icon within the bubble? This will tell you the error message and hopefully hint into a direction 🙂

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**Author:** ![Greatness\_Solutions](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/greatness_solutions/32/93374_2.png) [@Greatness\_Solutions](https://community.make.com/u/Greatness_Solutions)\
**Post date:** [May 17, 2025, 10:27am UTC](https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645/3 "2025-05-17T10:27:15Z")

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For something like this, you have two options.

1. You can use [make.com](http://make.com) text parsers to extract the string of text that you wish to extract.

2. You can use LLMs like Chatgpt or Gemini to scan the text for any strings of text that you want to extract.

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [August 15, 2025, 10:32am UTC](https://community.make.com/t/categrozing-emails-in-outlook-based-on-body-of-email/82645/4 "2025-08-15T10:32:29Z")

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