Choose where to start keep appearing

Questions
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1

:bullseye: What is your goal?

The scenario was running fine, suddenly, i keep getting this Choose window, My business emails from hostinger (Host) are not passing through Module 1.

:thinking: What is the problem & what have you tried?

Module 1 (Watch emails) keep popping -up the Choose where to start window, my emails are not passing from here. The scenario was running fine and suddenly, I can’t pass module 1,

Some Solutions;

  1. When pop-up appears I choose From now on/save/run once the pop-up appears again,
  2. Activate the scenario/every 15 minutes/run once/pop-up appears/pick,from now on/save and run a test with my email, problem appears again.

I am not a programmer, Do i have to follow a sequence to fix the problem?, if so, I would appreciate if you can share it with me as you are talking with a 5 years old kid.

I really appreciate your help on this matter.

Thank you

Jordy

:clipboard: Error messages or input/output bundles

No error messages, it seems like the system does not recognize the From now on save process. I am stick on Module 1

:link: Create public scenario page

I created a scenario to funnel my business’ email inquiries; quicker response using gemini AI to create responses based on instruction templates and divide emails on different categories based on the business services, reference image

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Screenshot 2026-01-17 122603.png
Screenshot 2026-01-17 122603.png1558×904 99.1 KB

4

Hey there,

you screenshot shows a polling trigger that runs on a schedule and didn’t find any new emails when it ran.

If you want an instant trigger when a new email is received, switch to a Mailhook module instead.

5

Hello @Us_AI_Bureau,

You are using polling trigger. This module fetches new emails on each scheduled run - in your case every 15 minutes. If there is new email- it will not pass anything to next module.

If you want to immediately process emails - you have to use custom webhook trigger and set correct filters on your mailbox.

You can learn more about triggers here - Types of modules - Help Center

And if there are new emails but Make does not get them - please show us your module output screenshot and module settings. Remember to blur sensitive data.