Connecting Smartsheet EU hosted

Hi everyone.

I’m struggling with connecting my EU hosted Smartsheet account to It says that the credentials are not correct.

It seems that the connector is loading when authenticating while I use when logging in through the standard login pages at Smartsheet. My theory is that the connector is only configured for the US version of Smartsheet, but I haven’t been able to verify this with customer service which I’ve tried contacting two times without success.

Does anyone have experience connecting a EU hosted Smartsheet account to or have some more information about this issue?

Hello :wave:t5:

You, probably, already know that but it seems that Make currently supports only non-EU Smartsheet connections.


It might be worth creating a feature request in Idea Exchange.

Hopefully, they will add that option soon.

Cheerio :cat_roomba: