# Create agent button is disabled, need help

**URL:** <https://community.make.com/t/create-agent-button-is-disabled-need-help/85675>\
**Category:** Questions\
**Tags:** error, ai-agent\
**Created:** [June 26, 2025, 1:22pm UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675 "2025-06-26T13:22:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Meghraj](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@Meghraj](https://community.make.com/u/Meghraj)\
**Post date:** [June 26, 2025, 1:22pm UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675/1 "2025-06-26T13:22:49Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/make/optimized/3X/1/0/1008310878f068d0a02c5650debfe13e19e6bb27_2_690x26.png)

Hi, I am on a free [Make.com](http://Make.com) account. I have an OpenAI API ready to be used. But I cannot create a new agent in Make. The button “create agent” is disabled.  
Can anyone help? Thanks

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**Author:** ![DavidGurr\_Make](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/davidgurr_make/32/4624_2.png) [@DavidGurr\_Make](https://community.make.com/u/DavidGurr_Make)\
**Post date:** [June 27, 2025, 11:49am UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675/2 "2025-06-27T11:49:21Z")

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Hi Meghraj - Welcome to the Community!

Make AI Agents are available to anyone on a paid plan (see [the pricing page](https://www.make.com/en/pricing) for a matrix of features by plan).

However, when you select AI Agents in the left hand menu, you should see an offer for a free trial of our Pro plan for 30 days, allowing you to trial Make AI Agents.

The only exception is if you’ve already had any kind of free trial before.

If you’re not seeing the offer and believe you should be eligible, please DM me with your Org ID (in the browser URL) and your email address, and I’ll investigate.

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**Author:** ![James1](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@James1](https://community.make.com/u/James1)\
**Post date:** [August 27, 2025, 1:16pm UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675/3 "2025-08-27T13:16:49Z")

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hi ! I’m stuck too, the button is grey, and I’m on the core plan, thanks for your help

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**Author:** ![Misha-Inactive](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Misha-Inactive](https://community.make.com/u/Misha-Inactive)\
**Post date:** [August 27, 2025, 1:46pm UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675/4 "2025-08-27T13:46:03Z")

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Hello @James1 👋

Please, get in touch with our Customer Care Team and [submit a ticket.](https://make.com/ticket) 🙏  
Thank you very much.

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [November 25, 2025, 2:57pm UTC](https://community.make.com/t/create-agent-button-is-disabled-need-help/85675/5 "2025-11-25T14:57:04Z")

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