# Critical Error with MySQL 'connect ETIMEDOUT' Errors **URL:** \ **Category:** Questions\ **Tags:** error, mysql\ **Created:** [October 22, 2024, 9:11pm UTC](https://community.make.com/t/critical-error-with-mysql-connect-etimedout-errors/58577 "2024-10-22T21:11:48Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![camerons](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/camerons/32/52782_2.png) [@camerons](https://community.make.com/u/camerons)\ **Post date:** [October 22, 2024, 9:11pm UTC](https://community.make.com/t/critical-error-with-mysql-connect-etimedout-errors/58577/1 "2024-10-22T21:11:48Z")
Since yesterday at 8:56pm EST, I am having an issue where the MySQL module will often result in a `connect ETIMEDOUT` error. This will happen 1) when the scenario is run or 2) when the module is opened and the fields are being loaded. When the scenario is run, it will fail with a `connect ETIMEDOUT` error maybe 50% of the time. Similarly, when viewing the module, the fields will either load as usual, load slowly after several seconds (not normal), or completely fail with its very own `ETIMEDOUT` error. Here is an example running the scenario with a simple query to the database using the MySQL module: [https://drive.google.com/file/d/1w2fhvo3DECjf230ykOqOfP\_MrGDwp4CA/view?usp=drive\_link](https://drive.google.com/file/d/1w2fhvo3DECjf230ykOqOfP_MrGDwp4CA/view?usp=drive_link) You will see the first attempt results in an `ETIMEDOUT` error, but the second try is instantly successful. Nothing was changed on my end since the errors started last night at 8:56pm EST. All Make IP addresses have been whitelisted for [us1.make.com](http://us1.make.com) (and have been for months) with my host and have been working successfully in the past. I first reached out to my host because I thought the issue was on their side, but the host has confirmed all is good: [https://drive.google.com/file/d/1I7ascixoXh6ueapstWlQO9NXbm9pIdx2/view?usp=drive\_link](https://drive.google.com/file/d/1I7ascixoXh6ueapstWlQO9NXbm9pIdx2/view?usp=drive_link) I have tried making a new connection to the database, and I still get the same errors. I have tried a ticket with Make Support. Their initial repose was the error was caused by the scenario was returning no data. That is not true because the example is a simple query for ID = 65 which exists. The second reply from Support was to whitelist the IP addresses, which I already addressed in the support ticket that the IP have been whitelisted for a while now. This is a critical issue for me and has been causing Errors throughout the day in my most important scenarios. If anyone could be of assistance, I would greatly appreciate it. ---
**Author:** ![camerons](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/camerons/32/52782_2.png) [@camerons](https://community.make.com/u/camerons)\ **Post date:** [October 24, 2024, 1:46am UTC](https://community.make.com/t/critical-error-with-mysql-connect-etimedout-errors/58577/3 "2024-10-24T01:46:32Z")
This issue has resolved itself somehow. No explanation from anyone, but I’m glad it is corrected. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [October 25, 2024, 6:48am UTC](https://community.make.com/t/critical-error-with-mysql-connect-etimedout-errors/58577/4 "2024-10-25T06:48:44Z")
The Make service had some issues recently. You should always check the status page for any service disruptions. > **[Make Status](https://status.make.com/)** > > Welcome to Make's home for real-time and historical data on system performance. Hope this helps! Let me know if there are any further questions or issues. — @samliew * * * P.S.: Did you know, [the concepts](https://community.make.com/t/make-academy-course-overview/29699) of about 70% of questions asked on this forum are already covered in the [Make Academy](https://academy.make.com). Investing some effort into it will save you lots of time and frustration using Make later! ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [November 7, 2024, 7:27am UTC](https://community.make.com/t/critical-error-with-mysql-connect-etimedout-errors/58577/5 "2024-11-07T07:27:11Z")