# Error "Failed to load data!" when configuring Dropbox

**URL:** <https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954>\
**Category:** Beginner Questions\
**Tags:** dropbox\
**Created:** [April 16, 2024, 9:47am UTC](https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954 "2024-04-16T09:47:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Rolf](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@Rolf](https://community.make.com/u/Rolf)\
**Post date:** [April 16, 2024, 9:47am UTC](https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954/1 "2024-04-16T09:47:56Z")

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I’m new to [make.com](http://make.com) and trying to setup my first scenario. I managed to setup a dropbox connection successfully. But when selecting a folder to be watched in the app, i get the error “Failed to load data!”.

 ![Bildschirmfoto 2024-04-16 um 11.38.42](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/4/2/428ad9c7436afbac4672d2d37ab3f2cfa382222b.png)

I played with the settings in my dropbox app, but no luck. Even selecting all permission didn’t help.

 ![Bildschirmfoto 2024-04-16 um 11.43.33](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/9/1/911cc31101f7433a4a0861f1c296b3a737253244.png)

Can anyone help?

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**Author:** ![Wemakefuture](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/wemakefuture/32/103_2.png) [@Wemakefuture](https://community.make.com/u/Wemakefuture)\
**Post date:** [April 16, 2024, 11:23am UTC](https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954/2 "2024-04-16T11:23:43Z")

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Hello @Rolf nice to meet you.

Did you make the connection by following this documentation [Dropbox (make.com)](https://www.make.com/en/help/app/dropbox) ?  
Have you tried to use the connection with another module. To list something or get something because maybe the problem is the connection.  
I think is not a technical module problem because for me is working.

![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/1/b/1b12ca54e6b7f9ea7d8f45936851c0ab25ea1ba1.png)

//VLAD

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**Author:** ![Rolf](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@Rolf](https://community.make.com/u/Rolf)\
**Post date:** [April 16, 2024, 2:17pm UTC](https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954/3 "2024-04-16T14:17:21Z")

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Hi @Wemakefuture  
Thanks a lot for your help. I used the documentation you mention to do the connection. I also setup a second connection to another dropbox account. I can successfully reauthorize and verify both connections in make.  
I also tried with another dropbox module. I get the same error there unfortunately.

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [July 15, 2024, 2:19pm UTC](https://community.make.com/t/error-failed-to-load-data-when-configuring-dropbox/33954/4 "2024-07-15T14:19:06Z")

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