# Error in integrating google sheets and whatsapp business cloud (Send template message)

**URL:** <https://community.make.com/t/error-in-integrating-google-sheets-and-whatsapp-business-cloud-send-template-message/89425>\
**Category:** Questions\
**Tags:** whatsapp\
**Created:** [August 12, 2025, 2:19pm UTC](https://community.make.com/t/error-in-integrating-google-sheets-and-whatsapp-business-cloud-send-template-message/89425 "2025-08-12T14:19:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aditya\_Agarwal](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@Aditya\_Agarwal](https://community.make.com/u/Aditya_Agarwal)\
**Post date:** [August 12, 2025, 2:19pm UTC](https://community.make.com/t/error-in-integrating-google-sheets-and-whatsapp-business-cloud-send-template-message/89425/1 "2025-08-12T14:19:17Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/0/50c7f352efd8f1ce4df579c99507ba51be3701b7.png)This is the flow that I want to obtain. I made a new template using Meta’s Business manager website and it has also been **verified**. If I am using the **hello\_world** template then it is working fine but when I am using the template that I created then it shows this error. I am unable to understand how to fix this. I will also paste a photo of my template.

 ![Screenshot 2025-08-12 194640](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/1/c/1cf591c7ebf9ab52cde91c4ca70e9fa710ea846c.png)

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/e/6/e655b7ddb8320252bb9b29e641a66ff592fc9aa1.png)

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**Author:** ![damato](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/damato/32/78329_2.png) [@damato](https://community.make.com/u/damato)\
**Post date:** [September 11, 2025, 3:23am UTC](https://community.make.com/t/error-in-integrating-google-sheets-and-whatsapp-business-cloud-send-template-message/89425/3 "2025-09-11T03:23:58Z")

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Hi @Aditya_Agarwal

This error means that your request to meta API is incorrect.

The template you are using expects 1 parameter (name), but you are not sending it.

However, it does look like you are sending it.

One explanation would be that `1.Name(A)` is empty in your spreadsheet. If that is the case, add a filter between the modules so that it only calls the api if the Name exists.

@damato

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [December 10, 2025, 4:27am UTC](https://community.make.com/t/error-in-integrating-google-sheets-and-whatsapp-business-cloud-send-template-message/89425/4 "2025-12-10T04:27:05Z")

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