Looking for an expert to build scenarios that integrate SMS/MMS messages via Twilio into HelpScout.
Happy to pay a flat fee or hourly - but I’d love your help to make these two programs sing together.
Thanks!
Nathan
Hey @NathanKa I can help you with your twilio integration. Let’s chat. Please use this link to schedule sometime with me
Hi @NathanKa
Being Platinum partner of Make, we are happy to collaborate on delivering technical solutions using Make.
We have strong expertise by delivering solutions to 650+ clients across 20+ countries.
To discuss the next steps, feel free to book a slot from Calendly:
Between, we also run an AI Training and Weekly Q&As - if interested, let us know.
Hi Nathan, I’d love to help you set up the Twilio and HelpScout integration. I’ve worked on similar two-way messaging automations and can make sure everything runs smoothly between both platforms. Whether you prefer a flat fee or hourly, I’m flexible and ready to get started.
Hi, I’m Patrick
I am an expert AI Automation & AI Agents specialist — No matter how complex it is, I ALWAYS GET THINGS DONE! 100%
I build high ROI automation workflows that actually work in your business. (Spoilers: not fancy looking ones)
→ Recently, I made a full-on CRM integrated with MCP Agents made all in n8n —I have also built a ton of MVPs, from full HR services to tailored marketing automation workflows that all my clients use to get high ROIs.
Please feel free to contact me if you’d like some consultations on AI Automations or AI Agents or just full-on on blown, fast high quality MVPs!
———
A longer version of who I am:
Nice to meet you - I’m Patrick and I love automations with a passion. Every day, I learn something new in the AI Automations space. Most of my clients work with me because I have an unhealthy obsession with getting every little detail just right. Seriously, it’s a gift and a curse..
I’m proficient at no-code tools, mainly n8n and make.com, and I excel at integrating platforms together and creating a friendly user interface in ClickUp, Airtable, and Notion.
I specialize in helping:
Retail businesses streamline their operations (Email Automations, Lead Gen, Notion)
Coaches automate their client management (Airtable & ClickUp Dashboards)
Teams implement customer service solutions (AI Agents & AI Chatbots)
HR/Recruitment Businesses build effective CV screening systems
Note: If you need automation, but I didn’t list it above. Please do not hesitate to reach out and personally ask me. I love solving problems and exploring the best options to help you find the perfect solution.
When you work with me on Upwork, you get a high-quality AI automation system that works seamlessly, and I will write full documentation on how the system works, and will make the system fully customizable for future tweaks.
Every automation is built with precision, ensuring that it will be integrated smoothly into your existing processes.
Sincerely looking forward to building an Automation for you. I promise you won’t be disappointed.
I would like to discuss in more detail about your idea via a call.
Happy Automating,
Patrick King
Hey Nathan,
I’d love to help you integrate Twilio SMS/MMS with HelpScout exactly how you described — creating tickets when clients text in, and triggering SMS replies from agent responses.
I’ve built similar no-code and low-code workflows using Make.com, Twilio, and HelpScout API — so I fully understand how to make both tools “sing” together seamlessly.
What makes me different from others reaching out?
I don’t ask for payment upfront — you only pay if it works exactly how you need.
You’ll get clear, documented workflows, full transparency, and zero fluff.
I’ll get started right away — no unnecessary calls unless needed. Just results.
If you’re open to it, I’d be happy to quickly sketch the logic and show a working proof-of-concept within a short time.
Let’s make this simple and stress-free — just great automation that works.
Just email me- jayeshmakhar@gmail.com
Best,
Jayesh Makhar
Automation & Integration Specialist
Hi @NathanKa,
I’d be happy to help you set up a smooth integration between Twilio and HelpScout! This is such an exciting opportunity, and I’m really looking forward to making sure both platforms work seamlessly together.
Feel free to check out my services here: Fiverr Profile.
Also, I’d be glad to connect on LinkedIn: LinkedIn Profile.
Looking forward to collaborate with you!
Hi Nathan,
We’ve built HelpScout + Twilio integrations like this before - SMS in, ticket created, agent reply out via Twilio - and can help you get this fully wired up and reliable.
Threading logic, media handling (MMS) and webhook based sync can all be handled cleanly in Make.
You can check our past automation work here or grab time here if you’d like to walk through the flow together.
Hi Nathan,
This setup is straightforward with Twilio webhooks and the HelpScout API — both are solid tools for this kind of workflow.
I can handle the full integration so your team is not stuck managing multiple inboxes.
You can reach out to me on my email here
Colin
Hi,
We’ve built similar Twilio + HelpScout integrations, and we can set up this flow so it works reliably both ways — creating tickets from incoming texts and sending replies via SMS when agents respond.
Let’s connect so we can review any specifics (e.g., how you’d like tickets tagged or grouped), and we can get started on a clean solution.
Sanjay Kumar Aggarwal
Deligence Technologies
Hi @NathanKa
Being No.1 Platinum partner of Make and #1 for Make (as per the last report), we are happy to collaborate on delivering technical solutions using Make.
We have strong expertise by delivering solutions to 650+ clients across 20+ countries.
To discuss the next steps, feel free to book a slot from Calendly:
Between, we also run training on Make and AI Automation with 200+ members helping to automate own business guided by engineers to solve your all Make queries in real time.
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