# Facebook Lead Ads - broken down in between?

**URL:** <https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111>\
**Category:** Questions\
**Tags:** fb-lead-ads, meta-facebook\
**Created:** [July 2, 2025, 9:57am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111 "2025-07-02T09:57:40Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![SamuelHartmann](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samuelhartmann/32/74510_2.png) [@SamuelHartmann](https://community.make.com/u/SamuelHartmann)\
**Post date:** [July 2, 2025, 9:57am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/1 "2025-07-02T09:57:40Z")

</div>

Did this here just happen again?

> [@Facebook Lead Ads - All scenarios stopped pulling new data (Unsupported get request)](https://community.make.com/t/facebook-lead-ads-all-scenarios-stopped-pulling-new-data-unsupported-get-request/54753):
>
> Hi Guys, Today all of our existing scenarios have stopped processing new lead form data giving the below errors. Unsupported get request. Object with ID ‘1610938016434994’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at [https://developers.facebook.com/docs/graph-api](https://developers.facebook.com/docs/graph-api) (100, GraphMethodException) Things I have tried: Re authenticated my facebook connection in make Reset the Meta business manager permiss…

I have at least two scenarios (for two different meta forms), which failed tonight because they couldn’t find the leadgenId’s of certain Meta Leads:

```auto
Unsupported get request. Object with ID '4070348869898387' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api (100, GraphMethodException)

```

I have the same issue with three leads from last night (since the scenarios crashed):  
Make finds these leads, when I use the “list leads” function of the “facebook leads ads” module.  
But Make doesn’t find them when I re-run the “new leads” function or the “get lead details” function.

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**Author:** ![Salvino\_De\_Marco](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Salvino\_De\_Marco](https://community.make.com/u/Salvino_De_Marco)\
**Post date:** [July 2, 2025, 12:44pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/2 "2025-07-02T12:44:16Z")

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We’ve had the same problem, randomly, on dozens of our scenarios since tonight.

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**Author:** ![Mikolaj\_Mularski](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Mikolaj\_Mularski](https://community.make.com/u/Mikolaj_Mularski)\
**Post date:** [July 2, 2025, 12:54pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/3 "2025-07-02T12:54:59Z")

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Hello, same problem here…

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**Author:** ![Artem\_Sotsenko](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@Artem\_Sotsenko](https://community.make.com/u/Artem_Sotsenko)\
**Post date:** [July 2, 2025, 1:04pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/4 "2025-07-02T13:04:53Z")

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We have the same problem..

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**Author:** ![Misha-Inactive](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Misha-Inactive](https://community.make.com/u/Misha-Inactive)\
**Post date:** [July 2, 2025, 2:01pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/5 "2025-07-02T14:01:02Z")

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Hello 👋

We wanted to let you know that we’re currently observing an issue on Meta’s end that may be affecting your experience. As a result, you might notice some intermittent behavior, where the module functions as expected at times but may produce errors at others.

Please rest assured that we’re actively monitoring the situation and will keep you updated with any significant developments.

We truly appreciate your patience and understanding as this gets resolved. 🙏

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<div class="post-metadata">

**Author:** ![Mikolaj\_Mularski](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Mikolaj\_Mularski](https://community.make.com/u/Mikolaj_Mularski)\
**Post date:** [July 2, 2025, 12:53pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/6 "2025-07-02T12:53:29Z")

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Hello Today, all day i have troubles with scenerios, which stoping if new lead come. Someone same problem? #meta ads

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<div class="post-metadata">

**Author:** ![SamuelHartmann](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samuelhartmann/32/74510_2.png) [@SamuelHartmann](https://community.make.com/u/SamuelHartmann)\
**Post date:** [July 2, 2025, 7:46pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/7 "2025-07-02T19:46:53Z")

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Seems to be fixed on my side.

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**Author:** ![Ome](https://avatars.discourse-cdn.com/v4/letter/o/aca169/32.png) [@Ome](https://community.make.com/u/Ome)\
**Post date:** [July 2, 2025, 8:32pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/8 "2025-07-02T20:32:40Z")

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Problem still persists

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<div class="post-metadata">

**Author:** ![Ome](https://avatars.discourse-cdn.com/v4/letter/o/aca169/32.png) [@Ome](https://community.make.com/u/Ome)\
**Post date:** [July 3, 2025, 6:19am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/9 "2025-07-03T06:19:17Z")

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Is there any update yet? I created a support ticket, but haven’t received a response.

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**Author:** ![Misha-Inactive](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Misha-Inactive](https://community.make.com/u/Misha-Inactive)\
**Post date:** [July 3, 2025, 8:26am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/10 "2025-07-03T08:26:44Z")

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Hello @Ome 👋

Unfortunately, I don’t have an update at the moment. But it’s great that you’ve submitted a ticket, as you’ll be the first to hear any updates directly. 🙏

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<div class="post-metadata">

**Author:** ![Oliver\_fdk](https://avatars.discourse-cdn.com/v4/letter/o/77aa72/32.png) [@Oliver\_fdk](https://community.make.com/u/Oliver_fdk)\
**Post date:** [July 3, 2025, 9:54am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/11 "2025-07-03T09:54:25Z")

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Is there any workaround? Or should we signup to competitor while you are fixing it?

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<div class="post-metadata">

**Author:** ![Ome](https://avatars.discourse-cdn.com/v4/letter/o/aca169/32.png) [@Ome](https://community.make.com/u/Ome)\
**Post date:** [July 3, 2025, 2:18pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/12 "2025-07-03T14:18:38Z")

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Has no update still. It’s just weird.

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<div class="post-metadata">

**Author:** ![Ome](https://avatars.discourse-cdn.com/v4/letter/o/aca169/32.png) [@Ome](https://community.make.com/u/Ome)\
**Post date:** [July 8, 2025, 4:45pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/13 "2025-07-08T16:45:23Z")

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problem still persist

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<div class="post-metadata">

**Author:** ![Misha-Inactive](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Misha-Inactive](https://community.make.com/u/Misha-Inactive)\
**Post date:** [July 9, 2025, 7:31am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/14 "2025-07-09T07:31:55Z")

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Hello @Ome 👋

My colleagues have been monitoring the situation and it seems that Meta resolved the issue. Can you please get in touch with Customer Care Agent to talk about the issue directly? Thank you. 🙏

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<div class="post-metadata">

**Author:** ![Ome](https://avatars.discourse-cdn.com/v4/letter/o/aca169/32.png) [@Ome](https://community.make.com/u/Ome)\
**Post date:** [July 9, 2025, 8:18am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/15 "2025-07-09T08:18:24Z")

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Thank you for the update but unfortunately still persist.

Ok I will talk to customer agent.

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<div class="post-metadata">

**Author:** ![Romano\_Koch](https://avatars.discourse-cdn.com/v4/letter/r/9de053/32.png) [@Romano\_Koch](https://community.make.com/u/Romano_Koch)\
**Post date:** [July 14, 2025, 5:24am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/16 "2025-07-14T05:24:24Z")

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We are still experiencing the issue as well. Just yesterday, all scenarios threw an error again.

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<div class="post-metadata">

**Author:** ![Michaela-Inactive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/michaela-inactive/32/29_2.png) [@Michaela-Inactive](https://community.make.com/u/Michaela-Inactive)\
**Post date:** [July 14, 2025, 6:29am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/17 "2025-07-14T06:29:53Z")

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Hello @Romano_Koch, I’m really sorry to hear that the issue is still persisting.

Could you please [open a support ticket](https://www.make.com/en/ticket) with our Customer Care team? They’ll be able to take a closer look at this and escalate to the development team if needed.

Thanks so much for your collaboration 🙏

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<div class="post-metadata">

**Author:** ![Piotr24](https://avatars.discourse-cdn.com/v4/letter/p/43a26b/32.png) [@Piotr24](https://community.make.com/u/Piotr24)\
**Post date:** [July 16, 2025, 2:06pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/18 "2025-07-16T14:06:52Z")

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I’m not sure if this will help, but in my case I noticed that the error appears when trying to download the data of a lead created on the Instagram platform. Leads from FB placements work fine.

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<div class="post-metadata">

**Author:** ![SamuelHartmann](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samuelhartmann/32/74510_2.png) [@SamuelHartmann](https://community.make.com/u/SamuelHartmann)\
**Post date:** [July 16, 2025, 2:32pm UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/20 "2025-07-16T14:32:04Z")

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Facebook Ads API seems to have problems again @Misha-Inactive  
And when I retry the failed execution from the queue it fails again.  
Just reported this to the [Make.com](http://Make.com) support again.

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<div class="post-metadata">

**Author:** ![Andy\_Jaapar](https://avatars.discourse-cdn.com/v4/letter/a/58956e/32.png) [@Andy\_Jaapar](https://community.make.com/u/Andy_Jaapar)\
**Post date:** [July 17, 2025, 5:43am UTC](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111/21 "2025-07-17T05:43:12Z")

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@SamuelHartmann Any luck with it? My scenarios have also crashed and they had been working fine previously.

[Next page](https://community.make.com/t/facebook-lead-ads-broken-down-in-between/86111.md?page=2)
