Hi, my scenarios is very simple. It has a webhook and then a “Create a Docs from Template”. I select a file and gave me this error. Every file I try gave me this, except for one, but i create all the docs in the same way. What Have I to do?
Hi @Riccardo_Berna,
Welcome to the Make community! This is an internal error in Make, something you cannot fix, unfortunately. For bugs like this, you can contact Make support at https://www.make.com/ticket
Cheers,
Henk
Hello @Riccardo_Berna,
I’m just curious about something. In the Document ID box, you have “XR Report 2.0”, did you select that from a list or manually enter it?
Edit: Nevermind, I see that you selected it.
Have you tried removing the period from the name of the file and see if you get the same error?
I have different file, with different file name (also without period) and doesn’t work.
@Riccardo_Berna this same exact error (same function name) appeared for me yesterday when I came back to work on my scenario after a day away—no changes or updates in between. Hopefully support can handle it quickly!
It seems like you get this error if the document doesn’t contain any images, but you should still be able to proceed with creating the document, no?
If not, you can maybe try adding a small transparent/white image somewhere in the template document and just don’t do anything with it when creating the new document from the template.
@Donald_Mitchell I’ve been working on a scenario using a Doc with no images for about a week, and this error was never present until yesterday. I think it’s def a system issue.
Got it. Is your scenario broken now, or does it work as expected still?
No, with that error it won’t run, unfortunately. I put a support ticket in today, hopefully it’ll be a quick fix!