Greeting never received

Hi, I am trying to connect my email to make to automate emails from glide but when I try to connect my custom email domain it gives me a “greeting never received” error as shown below. Anyone know how to solve this?

Which email provider service are you using? Can you provide a link to their SMTP setup documentation?

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I used Godaddy to get a custom email domain and set it up on apple mail. Here is the link to email setup: Add my Workspace Email to Mail (Mac) | Workspace Email - GoDaddy Help ZA

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I think the greeting never received is similar to a 404 (not found) error.

I would recommend checking your DNS mail setting or ask your hosting provider to confirm the correct mail server address and port number.

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