What is your goal?
My goal is to get flow thro two filters from the router
What is the problem?
The fallback route fails
Screenshots: scenario setup, module configuration, errors
Hey there,
the fallback didn’t fail, the module did. Can you show the configuration and what was mapped inside?
Hi @learn2
A fall back filter acts as the filter that allows data to pass through when all other route fail. When the data doesn’t meet the criteria to pass through all other routes.
This means if your failed module requires a specific kind of data, a generic fall back filter might not be the best option as it will let every data that couldn’t go through the first route to be dumped on that modules.
The filter isn’t necessarily failing. The module is. Can you share screenshots of the error the module is throwing?
Hi @learn2,
Based on the screenshot, the fallback route does not appear to be the issue. The fact that the module on the fallback route executed and returned an error suggests that the router and fallback logic are working correctly.
The actual issue seems to be within the Zoho Books module placed on the “email exists” route. I would recommend opening that module and reviewing its execution details, input mappings, and error message to identify the root cause.
If the fallback route were not working, the module on that route would not have been executed at all. Since it did run and produced an error, the router successfully directed the flow to that route, and the problem is likely within the Zoho Books module configuration rather than the fallback mechanism itself.
Please share the detailed error message from the Zoho Books module if you’d like help troubleshooting it further.
Best Regards,
@Mohamed_Jahar