# How to Connecting WhatsApp Business Cloud with Make **URL:** \ **Category:** Questions\ **Tags:** api\ **Created:** [March 26, 2026, 4:01pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471 "2026-03-26T16:01:59Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Nisha\_Beauty\_Salon](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Nisha\_Beauty\_Salon](https://community.make.com/u/Nisha_Beauty_Salon)\ **Post date:** [March 26, 2026, 4:01pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/1 "2026-03-26T16:01:59Z")
### 🎯 What is your goal? Title: Cannot Connect WhatsApp Cloud API to Make - Tried 3 Approaches Hi everyone, I need help connecting my WhatsApp Cloud API to [Make.com](http://Make.com). I set up everything through Meta Developer Dashboard and it works (3 templates approved and active), but I cannot connect it to Make My Setup: - Meta App: Nisha Messaging API - Permanent System User token generated - Business verified, payment method added - App Mode: Development (cannot switch to Live - says Advanced Access needed) - Make Core plan What I Tried: 1. CUSTOM WEBHOOK: Created webhook in [Make.com](http://Make.com), pasted URL into Meta’s webhook config. Error: “callback URL or verify token couldn’t be validated.” Make showed “Successfully determined” but Meta keeps rejecting it. 2. TEMPLATE EMBEDDED SIGNUP: Used “Create a basic chatbot for WhatsApp” template. Selected “Connect a WhatsApp Business App” then entered my number. Got “Number not found” and “not registered with WhatsApp Business” errors because my number is on Cloud API, not the Business App. 3. DIRECT MODULE: When I search for “WhatsApp Business Cloud” inside a blank scenario, the module does NOT appear. But WhatsApp Business Cloud templates DO show in the Templates section. Questions: 1. How do I connect a Cloud API account (set up via [developers.facebook.com](http://developers.facebook.com)) to Make? 2. Do I need to install the WhatsApp Business Cloud app first? Where? 3. Is Development mode the problem? Do I need Live mode? Any help appreciated. Thank you! ### 🤔 What is the problem & what have you tried? My Questions: 1. How do I connect a WhatsApp Cloud API account (set up directly through [developers.facebook.com](http://developers.facebook.com)) to [Make.com](http://Make.com)’s WhatsApp Business Cloud module? 2. Do I need to install the WhatsApp Business Cloud app first? If so, where? 3. Is the issue related to my app being in Development mode? Do I need Live mode for the connection to work? 4. Has anyone successfully connected WhatsApp Cloud API with Make using a non-US phone number (Pakistan +92)? ---
**Author:** ![wisdomdavid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/wisdomdavid/32/89815_2.png) [@wisdomdavid](https://community.make.com/u/wisdomdavid)\ **Post date:** [March 26, 2026, 4:35pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/3 "2026-03-26T16:35:05Z")
Hi @Nisha_Beauty_Salon A couple of things stand out here. The webhook validation error is usually caused by the verify token not matching exactly between Meta and Make. Double check there are no extra spaces or characters. For the WhatsApp Business Cloud module not appearing, you need to first install the WhatsApp Business Cloud app from the Make app marketplace before it shows up in your scenario. And yes, Development mode is likely part of the issue. In Dev mode, you can only message numbers that are added as test numbers in your Meta app. Switching to Live mode requires going through Meta’s Advanced Access request. ---
**Author:** ![RAMON\_CARMONA\_MEDINA](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/ramon_carmona_medina/32/89681_2.png) [@RAMON\_CARMONA\_MEDINA](https://community.make.com/u/RAMON_CARMONA_MEDINA)\ **Post date:** [March 26, 2026, 4:50pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/4 "2026-03-26T16:50:12Z")
Hello @Nisha_Beauty_Salon let’s do it by parts because you need to do several steps. so let’s concentrate in the webhook 1. add your webhook from make and any token ![make whatsapp webhook 1](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/2/726abd6b4e891a0ec89afda1bbc0b6f101c74e6c.jpeg) 1. In make, you have to put a webhook response. CODE: 200 AND BODY: the parameter from the webhook called hub.challenge ![make whatsapp webhook 2](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/a/fa3915918275b1b01479f777b7082f6b996585c2.jpeg) 3. You have to activate this mini scenario, then go back to facebook and click verify and save (sorry that my meta is in spanish) ![make whatsapp webhook 3](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/c/e/ce823bc754a37d8a0f720482bcf9e2211fdae3a9.jpeg) 4. facebook will send a verification code to your mini scenario which reply with the hub.challenge code and you will see that your facebook page changes displying several events below. Now you have to look for the events that corresponds to messages ![make whatsapp webhook 4](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/4/b4bccda1bd5fcb2cf17aef3df37551c2d1d3fd9c.jpeg) 5. Subscribe to that events, save and now you can write a message to your whatsapp number and you will see those messages in your webhook ![make whatsapp webhook 5](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/6/769ad0e7fd39716ad2e9946c59492978ddbe725d.jpeg) ---
**Author:** ![Nisha\_Beauty\_Salon](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Nisha\_Beauty\_Salon](https://community.make.com/u/Nisha_Beauty_Salon)\ **Post date:** [March 27, 2026, 9:12am UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/5 "2026-03-27T09:12:56Z")
Thank you for your help. will try these steps and get back to you if needed further help ---
**Author:** ![Nisha\_Beauty\_Salon](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Nisha\_Beauty\_Salon](https://community.make.com/u/Nisha_Beauty_Salon)\ **Post date:** [March 27, 2026, 10:33am UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/6 "2026-03-27T10:33:29Z")
Thank you for your help. will get back to you if needed further help ---
**Author:** ![Devtrest](https://avatars.discourse-cdn.com/v4/letter/d/f4b2a3/32.png) [@Devtrest](https://community.make.com/u/Devtrest)\ **Post date:** [March 27, 2026, 12:40pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/7 "2026-03-27T12:40:46Z")
You do not need the old WhatsApp Business App path for this. If you want to use **WhatsApp Business Cloud** in Make, the usual setup is: - use the **WhatsApp Business Cloud** app/module in Make - create a **new connection** there - connect it with your Meta Business / Cloud API details A few important points: - **Development mode can be a problem** for real use, especially outside test users - the module **does exist in Make** , so if it does not show in search, that feels more like an account/workspace/app-loading issue - your **phone country code is not the main problem** here So I would focus on 2 things first: 1. make sure you are using the actual **WhatsApp Business Cloud** module/app in Make 2. move the Meta app to **Live** when possible, because Development mode often limits what will work properly If the module still does not appear in a blank scenario, that sounds more like something Make support should check on their side. ---
**Author:** ![Hamza\_Mirza](https://avatars.discourse-cdn.com/v4/letter/h/c4cdca/32.png) [@Hamza\_Mirza](https://community.make.com/u/Hamza_Mirza)\ **Post date:** [March 31, 2026, 11:59am UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/8 "2026-03-31T11:59:36Z")
> [@Nisha\_Beauty\_Salon](#): > > ### What is your goal? > > Title: Cannot Connect [WhatsApp](https://whatsgroupslinkspk.com) Cloud API to Make - Tried 3 Approaches > > Hi everyone, > > I need help connecting my WhatsApp Cloud API to [Make.com](http://Make.com). I set up everything through Meta Developer Dashboard and it works (3 templates approved and active), but I cannot connect it to Make > > My Setup: > > - Meta App: Nisha Messaging API > - Permanent System User Yes you can create pretty easily. Keep the support on your side for better guide. ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [June 29, 2026, 12:03pm UTC](https://community.make.com/t/how-to-connecting-whatsapp-business-cloud-with-make/106471/9 "2026-06-29T12:03:14Z")