Hi
I didn’t know where else to ask this as both VAPI and Twilio do not have a forum. I have connected Make to VAPI to get end of call reports through a webhook. I want to know if anyone has been able to figure out when a certain call got cut off due to iPhone Do Not Disturb being on. I want to figure this out so I can instantly get VAPI to retry the number so I get past the DND. I have added a reference picture so you can get an idea of what data is included in the VAPI end of call report
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What does the full output contain?
Please provide the output bundles of each of the relevant modules by running the scenario (you can also get this without re-running your scenario from the History tab).
Click on the white speech bubbles on the top-right of each module and select “Download input/output bundles”.
A. Upload as a Text File
Save each bundle contents in a plain text editor (without formatting) as a bundle.txt file.
You can upload the file here by clicking on this button:
B. Insert as Formatted Code Block
If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
These are the two ways to format text so that it won’t be modified by the forum:
-
Method 1: Type code block manually
Add three backticks
```before and after the content/bundle, like this:```
content goes here
``` -
Method 2. Highlight and click the format button in the editor
Providing the input/output bundles will allow others to replicate what is going on in the scenario, especially if there are complex data structures (nested arrays and collections) or if external services are involved, and help you with mapping the raw property names from collections.
This will allow others to better assist you. Thanks!
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
If the phone is in Do Not Disturb (DND) mode, we will receive the call status or end reason as endedReason: silence-timed-out.
In this case, we can implement a filter with a route to make an outbound call to the same number, effectively bypassing the DND mode.
Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation
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Thank you so much. Silence timed out was my guess but I had to confirm
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