How to get access to Maia

[Michel_Hauzeur_C]

What is your goal?

Migrate my workflows from Relay to Make

What is the problem?

Hi community! I am migrating my workflows from Relay.app to Make, and I read that Maia was available to help make this happen, but I don’t have access. Does anyone know how to activate this AI assistant?

What have you tried so far?

Upgrade my plan

[vendy]

Hey there,

Great to hear you decided to migrate to Make! You might have seen this blog post that explains how to migrate from Relay to Make, the similarities between the platforms, and answers frequent questions about the migration. It also mentions a special offer to Relay users, who will need assistance with migrating their scenarios.

I’d recommend reaching out to our Customer Care team, and one of our agents will help you transfer all your systems.

PS: Maia is still in beta and available only to a handful of our customers .

[Michel_Hauzeur_C]

Hi Vendy, thanks for your quick reply! I tried to chat with the chatbot and open a ticket, but it was very difficult to get into it. I can find a flow where I can request support.

[Stoyan_Vatov]

Hey Michel,

There is a button bellow the chat to skip it and contact support directly.

[vendy]

Hey @Michel_Hauzeur_C

Completely understandable, and I apologize for that experience. Here’s a link that will lead you straight to the ticket creation part without our Merlin bot.

[Michel_Hauzeur_C]

Vendy, regarding all those flows, should I select the technical challenge? I am following these flows, but in different cases, request flow ID, URL, etc. My case is different. Is there any chance to speak directly with someone?

[vendy]

Hey Michel,
You can actually choose the Migration from Relay from the dropdown, which was added specifically for use cases such as yours!

[Michel_Hauzeur_C]

Thanks for sharing the info