# Jotform submission to trigger Box folder creations, Google Sheet rows, and to send an email

**URL:** <https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192>\
**Category:** Beginner Questions\
**Tags:** scenario, jotform\
**Created:** [November 7, 2023, 10:36pm UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192 "2023-11-07T22:36:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Kelly\_May](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@Kelly\_May](https://community.make.com/u/Kelly_May)\
**Post date:** [November 7, 2023, 10:36pm UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/1 "2023-11-07T22:36:39Z")

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Hi All,

I am new to Make and I am hoping to get some help. I am working on creating a scenario in which a jotform submission triggers box folder creations, google sheet rows, and ends with sending an email.

I have the scenario active and submitted an example submission and have not received any notification that the scenario worked. I tried to run it once and it just spins forever.

 ![Screenshot 2023-11-07 at 5.36.13 PM](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/d/7d74883e9b7a337603ad8d120c3819e9d55d2948.png)

I attached a screenshot of my scenario. I have checked all my connections too.

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**Author:** ![Malkier](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@Malkier](https://community.make.com/u/Malkier)\
**Post date:** [November 7, 2023, 11:26pm UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/2 "2023-11-07T23:26:24Z")

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The trigger module looks like it is waiting on data. You either need to create a new jotform submission/record or you need to right-click on the trigger module and select “Choose where to start”

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/2/727ca4b9f0d9004655f3c6f59ca2294ae323f255.png)

I would select _Choose Manually_ and select a single record to run a test.

Once you confirm everything else is working as expected you can choose a date or earlier record to begin processing old records, if you have any.

Cheers,  
Zac

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**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\
**Post date:** [November 8, 2023, 1:25am UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/3 "2023-11-08T01:25:00Z")

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@Malkier’s advice is close but not entirely correct.

You only need to create a new submission for the scenario to run - this is because the Trigger module is an “INSTANT” Webhook.

You _cannot_ manually select past data/records to run with.

For more information on Jotform “Watch for Submissions” webhook module, see [https://www.make.com/en/help/apps/surveys-and-forms/jotform#set-up-jotform-webhooks](https://www.make.com/en/help/apps/surveys-and-forms/jotform#set-up-jotform-webhooks)

For more information on “INSTANT” triggers, see [https://www.make.com/en/help/modules/types-of-modules#triggers-935210](https://www.make.com/en/help/modules/types-of-modules#triggers-935210)

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**Author:** ![Kelly\_May](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@Kelly\_May](https://community.make.com/u/Kelly_May)\
**Post date:** [November 8, 2023, 1:42pm UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/4 "2023-11-08T13:42:06Z")

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HI @samliew thanks for the reply!

So I did make some new submissions and nothing happened still. My attached screenshot on my post was after I had submitted a jotform submission.

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**Author:** ![Kelly\_May](https://avatars.discourse-cdn.com/v4/letter/k/db5fbb/32.png) [@Kelly\_May](https://community.make.com/u/Kelly_May)\
**Post date:** [November 8, 2023, 1:49pm UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/5 "2023-11-08T13:49:01Z")

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Hi all! I ended up working, I had the wrong webhook linked.

Now I am having trouble getting the file uploaded to my jotform to be uploaded to a box folder

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**Author:** ![Michaela-Inactive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/michaela-inactive/32/29_2.png) [@Michaela-Inactive](https://community.make.com/u/Michaela-Inactive)\
**Post date:** [November 9, 2023, 8:06am UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/6 "2023-11-09T08:06:01Z")

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Hello there @Kelly_May welcome to the community 👋

Just stepping in to say congrats on getting this up and running and thanks a lot for keeping us updated on your progress 👏

I’d also like to share a friendly piece of advice. In our community, it’s generally more effective to start a new topic for each new question rather than adding multiple questions to a single thread. When you kick off a new conversation, it’s easier to grab the community’s attention and receive the assistance you’re looking for.

Thanks for helping to keep the community organized and making it easier for everyone to share and find the information they need. 🙏

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [November 23, 2023, 8:07am UTC](https://community.make.com/t/jotform-submission-to-trigger-box-folder-creations-google-sheet-rows-and-to-send-an-email/19192/7 "2023-11-23T08:07:27Z")

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