archive all contacts with “Non-subscribed” status in MailChimp (i.e., transactional ones)
What is the problem & what have you tried?
I created a very simple scenario. However, today, a user who should be “archived” still shows as “Not sub.” Is there something wrong? I’m attaching the screenshots.
First of all, please do not share your customer email addresses publicly.
To help you solve your problem - you wrote “however today” - does this mean that the scenario was working during your tests/ earlier?
I can only assume a very common mistake- your scenario uses a “polling” trigger. It is not triggered via Mailchimp but must be triggered on Make. Looks like you have a 2h (120 mins) interval between runs, so it won’t delete contacts earlier.
You should also check how many records can be handled per run (Limit) - if your scenario is set to, for example, 5 records per run, the 6th person will be deleted in the next round.
Unfortunately, I do not have any Mailchimp sandbox account to connect to Make, so I can only use the JSON of your scenario to check the config.
You configured the 1st module to watch new contacts with status “transactional”. If there is another status - the 1st module won’t return this contact.
Please click “Run once” in your scenario to check if the 1st module fetches this contact. If yes- change limit or scheduling. If no- change status.
To avoid accidental data lost I highly recommend playing with 1st module settings with module 2 unlinked (disconnected) from the scenario
@Piccole_Emozioni Welcome back to the Make Community! @mszymkowiak is right, there were customer email addresses on your screenshot, so I’ve taken the liberty of blurring them out for you Thank you for catching that, Michal!