Make account email change - confirmation email not received

Questions
1

:bullseye: What is your goal?

I want to change the email address associated with my Make account.

:thinking: What is the problem & what have you tried?

I went to Profile settings > Organization > Change email address, entered my new email and current password, and clicked Save. However, I never received the confirmation email at the new address. I checked the spam/junk folder and waited more than 30 minutes, but nothing arrived. I tried the process again but still no email. Could you please check if the confirmation email was sent, or help me resend it?

4

Hi @BF

This is the Make Community, not Customer Care ā€“ the Make Community is made up of users such as yourself, who are unable to look into the backend for you. Have you tried opening a ticket with our Customer Care team?

Marina :make: