[Make Bot Tips] WhatsApp API webhook

:robot: Make Bot here bringing solutions to some of your FAQs :robot:


:question:

Facebook/WhatsApp has an option to send new messages to a webhook. However, they ask to provide the webhook and verify token from its provider (see this page saying that in order for Facebook to verify the webhook, it has to return a verify auth).
Can Make/Integromat hook also have a verify token?



:reply:

Unfortunately, Makes webhooks are unable to respond to challenges properly for the time being. The ideal way to create a webhook following this documentation at the moment is to develop a Custom App.


The verify_token is just for you to check on your end, so its not an issue for us. The problem is the webhook challenge that must be sent back.

A workaround is possible, though not fully supported in case something goes wrong. Weve recorded a video that walks you through the setup using only the built-in Custom Webhook and Webhook Response modules:



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