# Make.com Agent 500 Error **URL:** \ **Category:** Questions\ **Tags:** error\ **Created:** [June 24, 2025, 8:12pm UTC](https://community.make.com/t/make-com-agent-500-error/85572 "2025-06-24T20:12:21Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Yvar\_Mantawise](https://avatars.discourse-cdn.com/v4/letter/y/ac91a4/32.png) [@Yvar\_Mantawise](https://community.make.com/u/Yvar_Mantawise)\ **Post date:** [June 24, 2025, 8:12pm UTC](https://community.make.com/t/make-com-agent-500-error/85572/1 "2025-06-24T20:12:21Z")
I get the following error for my [Make.com](http://Make.com) Agents - can anyone explain to me why this error is happening? Error 500 | An unexpected error occurred while executing the agent.| It looks like something went wrong. Please give us time to fix it. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [June 28, 2025, 3:57pm UTC](https://community.make.com/t/make-com-agent-500-error/85572/2 "2025-06-28T15:57:18Z")
Welcome to the Make community! > [@Yvar\_Mantawise](#): > > 500 | An **unexpected error** occurred while executing the agent.| It looks like something went wrong. Please **give us** time to fix it. As Agents are still in Beta, all bug reports should be sent to support. ### Contact Make Support For technical issues or bugs like this, contacting Make support by creating a ticket is the **only official option** available to Make customers. Make support has access to your specific account details, scenario, execution history, server-side logs, and has internal tools to investigate the issue further. If the issue is with a custom app, Make support will also be able to reach out to the developer. Also, you might need to share potentially sensitive information about your account, organisation, scenario, and execution history logs, which is not advisable here on this public forum. ### Search for Updates First Before creating a support ticket, do try to look around if **others are facing the same problem** too. Here are some things you can do — 1. Check the [Make Status page](https://status.make.com) to see if it is an ongoing network-wide issue/outage, and view any updates of internal investigations ([_example_](https://status.make.com/incidents/3v14j2512qfq)). 2. Search this Make forum to see if there are any discussions, updates, and workarounds. Here are some possible search terms you can use: ### How to Create a Support Ticket If you are logged-in, you can head to the [new ticket page](https://www.make.com/ticket) to submit a ticket. (_If you are unable to login to your main account, it is advised to [create a new account](https://samliew.com/visit/make-pro) to access this page._) [![Screenshot of the Create New Ticket page](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/c/bca1d426b1afb959b1dfe8f09cec8c349b925c19.png)](https://www.make.com/ticket) After submitting your support ticket, you should receive a **confirmation email** with the subject “Ticket Created” together with a summary of what you submitted. If you do not receive this automated reply within minutes, try [creating a ticket](https://www.make.com/ticket) again. _Example of email subject:_ `[#1234567] Ticket created | Technical challenge` ### Priority of Tickets If you do not receive a response from Make support, simply **be patient**. Make support receives thousands of tickets daily, therefore they have to prioritise tickets based on the organisation’s subscription plan. For more information about the different levels of customer support, you may refer to the “Support” section on the [Pricing page](https://www.make.com/en/pricing), or on your organisation’s Subscription tab. ### Resolution When your issue is resolved one way or another, we’d love to hear more details about the cause, and how you managed to solve it (including use of workarounds). By sharing your findings and solutions, we are contributing to this knowledgebase to enable others to [search for answers](https://community.make.com/search?q=error%20status%3Asolved%20min_posts%3A2%20in%3Afirst%20order%3Alatest) to similar problems. Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the [Make Academy](https://academy.make.com) will save you lots of time and frustration using Make! — @samliew ---
**Author:** ![Folu\_Ilori](https://avatars.discourse-cdn.com/v4/letter/f/ce7236/32.png) [@Folu\_Ilori](https://community.make.com/u/Folu_Ilori)\ **Post date:** [July 30, 2025, 10:33am UTC](https://community.make.com/t/make-com-agent-500-error/85572/3 "2025-07-30T10:33:57Z")
so there is stilll no fix for this, just make a ticket and wait for that?? the ai agents are breaking every second day? Im having the same error and what can i do, wait for a tiket to be responded. completely unsustainable for production use. Its been in beta for months now. n8n bet for ai agents was a few weeks. ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [October 28, 2025, 11:42am UTC](https://community.make.com/t/make-com-agent-500-error/85572/4 "2025-10-28T11:42:02Z")