# Make - Slack New Event module stopped working **URL:** \ **Category:** Questions\ **Tags:** error\ **Created:** [September 2, 2024, 7:21am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715 "2024-09-02T07:21:23Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![vaidab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/vaidab/32/41931_2.png) [@vaidab](https://community.make.com/u/vaidab)\ **Post date:** [September 2, 2024, 7:21am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/1 "2024-09-02T07:21:24Z")
I’ve created a simple blueprint where, for any event, the Slack New Event module sends to a channel a message when it gets the event. My starting condition doesn’t seem to get triggered. Event type is New channel message. https://www.loom.com/embed/018eecd6e28c46c9b274a3400b3e7ab0 Note that Slack → Watch public messages works, so that is all right. But when I want it to be instant and transition to the events module I don’t see anything incoming. I also uploaded the blueprint. [blueprint.json](https://community.make.com/uploads/short-url/3A0Wwz8w7HlbUTiCUj9vLU0pYgB.json) (14.2 KB) Wanted to mention that I’ve created this test after another scenario stopped working with the same condition. I’ve also tried reestablishing the connection and the webhook. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [September 2, 2024, 7:22am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/2 "2024-09-02T07:22:38Z")
You’re not the only person who has pointed out that the Slack integration has recently stopped working suddenly. Perhaps you should advise customer support to look into it further. For technical issues or bugs like this, directly [contacting support](https://www.make.com/ticket) can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion. You can open a [new ticket here](https://www.make.com/ticket), or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to [helpdesk@make.com](mailto:helpdesk@make.com) and [support@make.com](mailto:support@make.com) and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again. If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems. Hope this helps! Let me know if there are any further questions or issues. — @samliew * * * P.S.: Did you know, [the concepts](https://community.make.com/t/make-academy-course-overview/29699) of about 70% of questions asked on this forum are already covered in the [Make Academy](https://academy.make.com). Investing some effort into it will save you lots of time and frustration using Make later! ---
**Author:** ![vaidab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/vaidab/32/41931_2.png) [@vaidab](https://community.make.com/u/vaidab)\ **Post date:** [September 2, 2024, 7:26am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/3 "2024-09-02T07:26:18Z")
> [@vaidab](#): > > I’ve created a simple blueprint where, for any event, the Slack New Event module sends to a channel a message when it gets the event. My starting condition doesn’t seem to get triggered. Event type is New channel message. > > Note that Slack → Watch public messages works, so that is all right. But when I want it to be instant and transition to the events module I don’t see anything incoming. > I also uploaded the blueprint. > [blueprint.json](https://community.make.com/uploads/short-url/3A0Wwz8w7HlbUTiCUj9vLU0pYgB.json) (14.2 KB) > > Wanted to mention that I’ve created this test after another scenario stopped working with the same condition. I’ve also tried reestablishing the connection and the webhook. Thank you. I’ve created a ticket. Will post here and mark as solution once it’s solved. ---
**Author:** ![christargett](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@christargett](https://community.make.com/u/christargett)\ **Post date:** [October 8, 2024, 3:41pm UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/4 "2024-10-08T15:41:48Z")
Hey vaidab how did you get on? I’m having the same issue now ---
**Author:** ![DariuszJot](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@DariuszJot](https://community.make.com/u/DariuszJot)\ **Post date:** [October 8, 2024, 6:58pm UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/5 "2024-10-08T18:58:44Z")
We tried subscribe to “new reaction” event - same issue. ---
**Author:** ![vaidab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/vaidab/32/41931_2.png) [@vaidab](https://community.make.com/u/vaidab)\ **Post date:** [October 8, 2024, 7:28pm UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/6 "2024-10-08T19:28:21Z")
Still under investigation with ticket id #1173496 @christargett , @DariuszJot would you raise a ticket referring to the problem for your side and to the initial ticket? Maybe it would help the developers prioritise the issue. ---
**Author:** ![RBM](https://avatars.discourse-cdn.com/v4/letter/r/c37758/32.png) [@RBM](https://community.make.com/u/RBM)\ **Post date:** [October 23, 2024, 4:35pm UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/7 "2024-10-23T16:35:47Z")
I went ahead and submitted a ticket as well as I am having the same issue. ---
**Author:** ![rhombus\_jeremy](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/rhombus_jeremy/32/30541_2.png) [@rhombus\_jeremy](https://community.make.com/u/rhombus_jeremy)\ **Post date:** [October 26, 2024, 1:04am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/8 "2024-10-26T01:04:30Z")
Same issue. Submitted a ticket but no resolution yet. Tracking to see where you all land. ---
**Author:** ![vaidab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/vaidab/32/41931_2.png) [@vaidab](https://community.make.com/u/vaidab)\ **Post date:** [November 23, 2024, 3:39pm UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/9 "2024-11-23T15:39:05Z")
23rd of November, problem persists. ---
**Author:** ![Jorge\_Perestrelo](https://avatars.discourse-cdn.com/v4/letter/j/7feea3/32.png) [@Jorge\_Perestrelo](https://community.make.com/u/Jorge_Perestrelo)\ **Post date:** [December 2, 2024, 11:41am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/10 "2024-12-02T11:41:27Z")
I also want to do the same, any news in this issue? I can have the watch model working fine but event its not. No data is received when there is a message on slack ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [March 2, 2025, 11:46am UTC](https://community.make.com/t/make-slack-new-event-module-stopped-working/53715/11 "2025-03-02T11:46:47Z")