# 📚 Mastering the Make Community: Ask for Help

**URL:** <https://community.make.com/t/mastering-the-make-community-ask-for-help/4500>\
**Category:** News\
**Tags:** mastering-the-community\
**Created:** [October 5, 2022, 12:00pm UTC](https://community.make.com/t/mastering-the-make-community-ask-for-help/4500 "2022-10-05T12:00:52Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Michaela-Inactive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/michaela-inactive/32/29_2.png) [@Michaela-Inactive](https://community.make.com/u/Michaela-Inactive)\
**Post date:** [October 5, 2022, 12:00pm UTC](https://community.make.com/t/mastering-the-make-community-ask-for-help/4500/1 "2022-10-05T12:00:52Z")

</div>

> # Hey Makers 👋
> 
> Do you want to ask for help or share something insightful with the community?  
> Follow the guide below to learn how.

### Open a Question

1️⃣ Click the **New Topic** Button that’s displayed in the top right corner of the community at all times.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/c/8cbdad6b3d62e1a9f729ceda14caa3747b62fe7e.jpeg)

2️⃣ A box with an **editor** pops up.

_Note: If you’re new to the community, a panel with some tips will be displayed on the right side of the editor. As soon as you close it, you will see a preview of your message._

 ![editor](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/0/068a49c59d3cc21392af44c0351de588c26098d1.png)

3️⃣ Give your topic **a clear title** so other Makers can easily understand what you want to talk about. Then, **select the appropriate category** you want to post in.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/3/6/36f7a6f4c9112701a262dfbc3ecf7eec855fc8fc.png)

You can choose to post in the following categories:

- **[Beginner Questions](https://community.make.com/c/beginner-questions/65)**: Ask anything about getting started with Make. Remember, no question is too simple!
- **[Questions](https://community.make.com/c/questions/66)**: Ask questions related to building, expanding, and troubleshooting your scenarios.
- **[News](https://community.make.com/c/news/48)**: Get news from the Make side - updates, releases, and more.
- **[Knowledge Hub](https://community.make.com/c/community-blogs/51)**: Read inspiring articles and guides directly from our community members.
- **[Community Challenges](https://community.make.com/c/community-challenges/77)**: Category for everything related to our Community Challenges
- **[Live Sessions](https://community.make.com/c/community-sessions/76)**: Everything related to our Community sessions, workshops, Q&As.
- **[Hire a Pro](https://community.make.com/c/hire-a-pro/50)**: The official marketplace to hire Make experts or offer your professional services.

4️⃣ Now it’s time to **compose** your topic. Note that:

- You can **attach files in** : jpg, jpeg, png, gif, heic, heif, webp, svg, json, pdf, mp3, mp4, avif.
- When adding **screenshots** to your topics, you can simply **copy & paste** them into the editor

_editor toolbar zoomed-in:_

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/0/c/0cd4e27a3797c868de1bb982195507e8fd65f94f.png)

_composed question:_

 ![-M-Xigw3PzqDkw69WJbwil3sE99-izWH8-nCYZjnlOqzeaubKfWWhBar9jGOmY2VlimV4HrSvvzvrqRNh2cMHk2k-ZiIxGIcFrZ9zb4n2GLb8AjLebSkc1pkF9X3ETt4ISzbd6K9bcl6MI4Zo4qlhZbTXgZKKc7C9_aBXoS8yfubsEFQ0MkiXH4eeQ](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/3/30b0f5651fd69c33121f24f1d065bbd9e102860a.png)

5️⃣ Hit the **Create Topic button** and you’re all set.

If you composed a topic but did not publish it, it stays at the bottom of the page as a draft.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/4/1/41549e49ef5b4492cf549a051b253753061113a0.png)

You can **locate all your drafts** by clicking your user icon and selecting “Drafts”.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/7/b70eea7dcfbbfb442b24a2628ad9ded938e98c8c.jpeg)

* * *

### Ask for Help

Follow these tips to help us help you:

- **Post in English** , other languages will be auto-translated
- Use a **clear and descriptive title** to summarize your question.
- **Avoid hijacking conversations** with unrelated questions, and create a new topic for your specific query.
- **Avoid posting your question multiple times**.
- Give a **detailed explanation and context** of what you’re trying to achieve
- Mention any **steps you’ve tried so far** , and be as specific as possible
- **Include screenshots** of
  - Your scenario flow and setup (functions, mappings, variables, etc.)
  - Module configurations and outputs
  - Any error messages you are getting

- When sharing screenshots, remember to **exclude any sensitive or confidential data** for privacy and security purposes

* * *

### Mark Solutions

Mark the best answer to your question as **[a solution](https://community.make.com/t/mastering-the-make-community-mark-best-answers-as-solutions/4685)** to help keep the community organized.

If you figure out the solution by yourself, please share your insights with us, so others can benefit from them.

 ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/e/7/e78911da68ebef9ee0a0beb1ef5115452a6d8dc4.png)

---

_[View the full topic](https://community.make.com/t/mastering-the-make-community-ask-for-help/4500)._
