# New Row not being added **URL:** \ **Category:** Beginner Questions\ **Tags:** google-sheets, mapping, connections\ **Created:** [August 19, 2025, 12:39am UTC](https://community.make.com/t/new-row-not-being-added/89871 "2025-08-19T00:39:27Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Bill\_Johnston](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/bill_johnston/32/78509_2.png) [@Bill\_Johnston](https://community.make.com/u/Bill_Johnston)\ **Post date:** [August 19, 2025, 12:39am UTC](https://community.make.com/t/new-row-not-being-added/89871/1 "2025-08-19T00:39:27Z")
### What are you trying to achieve? I’m trying to collect form information from gmail to update a Google sheet. Each module when run independently checks out but when I run the scenario, the row doesn’t get added in the sheet. It’s my very first attempt at a scenario so I could use some help. 🙂 ### Steps taken so far I have already double checked all of the connections and deleted and recreated several times. I’ve tried using ChatGPT for assistance but so far no luck. ### Screenshots: scenario setup, module configuration, errors ![Scenario.png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/8/f8b034d4982c65519af81c1859039f56e6a85ba6.png) ---
**Author:** ![Prem\_Patel](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/prem_patel/32/93657_2.png) [@Prem\_Patel](https://community.make.com/u/Prem_Patel)\ **Post date:** [August 19, 2025, 8:52am UTC](https://community.make.com/t/new-row-not-being-added/89871/3 "2025-08-19T08:52:52Z")
Hi @Bill_Johnston Welcome to the community! When there is no output from the Text Parser module, it will not continue further to Add a row. You just need to make sure that text parser module generates some output and once you map that output to Add a row module, you will be able to see the new rows. Best, @Prem_Patel ---
**Author:** ![Bill\_Johnston](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/bill_johnston/32/78509_2.png) [@Bill\_Johnston](https://community.make.com/u/Bill_Johnston)\ **Post date:** [August 19, 2025, 2:18pm UTC](https://community.make.com/t/new-row-not-being-added/89871/4 "2025-08-19T14:18:21Z")
Hi Prem, I was wondering about that, but I don’t know why the data in the email is not being parsed. When I run that module independently, it says it’s successful but still no output. Any ideas? ---
**Author:** ![Prem\_Patel](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/prem_patel/32/93657_2.png) [@Prem\_Patel](https://community.make.com/u/Prem_Patel)\ **Post date:** [August 20, 2025, 4:34am UTC](https://community.make.com/t/new-row-not-being-added/89871/5 "2025-08-20T04:34:21Z")
Can you share screenshot of email output and text parser setup and what info you are trying to extract? ---
**Author:** ![Bill\_Johnston](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/bill_johnston/32/78509_2.png) [@Bill\_Johnston](https://community.make.com/u/Bill_Johnston)\ **Post date:** [August 21, 2025, 2:15pm UTC](https://community.make.com/t/new-row-not-being-added/89871/6 "2025-08-21T14:15:01Z")
Hey Prem, ![Screenshot 2025-08-19 114943](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/2/82021452a5b62f487c21bec2e373a3690862f180.jpeg) ![Screenshot 2025-08-21 101244](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/6/5629512db5745e05b888a9a26a7710bffb60fcd7.jpeg) Here is what I’m trying to get into a Google Sheet and the setup that ChatGPT gave me for the parser. ---
**Author:** ![Prem\_Patel](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/prem_patel/32/93657_2.png) [@Prem\_Patel](https://community.make.com/u/Prem_Patel)\ **Post date:** [August 21, 2025, 4:38pm UTC](https://community.make.com/t/new-row-not-being-added/89871/7 "2025-08-21T16:38:21Z")
Text parser can work sometimes if configured correctly, but you can try Make’s New AI modules to extract this info. you can write a simple prompt like this and it will extract the info, so you can proceed further. Module name is Make Ai tools \> Request anything. Set it up with email body text and add a prompt. ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/9/6/9614b36c54193307f5a0d8b155151349d42d7120.png) Output ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/a/8/a862d1062a9b450df5de80b1b6cf1d14708cd006.png) If you need each value separately, you can add prompt to output only answers separated by | character. so you can use split function get them 1 by 1. ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/c/5c22baf961e2a26888af3cc0541078fd06af2d77.png) Extract using split and get. You can map same formula directly in sheets or CRM input fields. ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/c/8ca10212ea16878563a30ee33881b1425d460568.png) Output ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/a/8/a862d1062a9b450df5de80b1b6cf1d14708cd006.png) I hope this helps. Best, @Prem_Patel ---
**Author:** ![Bill\_Johnston](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/bill_johnston/32/78509_2.png) [@Bill\_Johnston](https://community.make.com/u/Bill_Johnston)\ **Post date:** [August 21, 2025, 5:18pm UTC](https://community.make.com/t/new-row-not-being-added/89871/8 "2025-08-21T17:18:25Z")
Hey Prem, That looks great thanks, but I’m on the Free version of Make so that module is not available for me. ---
**Author:** ![Prem\_Patel](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/prem_patel/32/93657_2.png) [@Prem\_Patel](https://community.make.com/u/Prem_Patel)\ **Post date:** [August 26, 2025, 3:14pm UTC](https://community.make.com/t/new-row-not-being-added/89871/9 "2025-08-26T15:14:51Z")
In this case, you have to dig deep in text parsing. to extract those fields data. or if that form is created using any form service, you can use " Watch responses" or webhook feature to get that data in make. ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [November 24, 2025, 4:27pm UTC](https://community.make.com/t/new-row-not-being-added/89871/10 "2025-11-24T16:27:02Z")