NGO Program – Hosted Entity Setup Question (Pre-Application)

:bullseye: What is your goal?

I’m hoping someone from the Make team — or a community member who’s navigated something similar — can help us figure out the right approach before we submit an NGO program application.
We’re an operationally independent initiative that is administratively hosted by a larger, registered international NGO. Our host organization has confirmed they’re happy for us to use their nonprofit status to access Make’s NGO program.

We are a distinct operational entity with our own staff and our own email domain (separate from our host organization)

Our host organization may also want to set up their own Make account independently at some point

We want to make sure however we register doesn’t block or complicate that down the line

:thinking: What is the problem?

We’re unsure whether we should:

Have the host organization register as the account holder and assign seats to our team
Register ourselves directly as our own entity using the host’s nonprofit credentials
Something else that better fits an umbrella/hosted org structure

We want to do this properly and in full compliance with NGO program terms — we just can’t find a way to speak to someone at Make before submitting.
Has anyone set up Make under a similar hosted or umbrella arrangement? Any advice welcome!

Welcome to the Make community!

Based on this alone, you could just create an account using an email from entitiy’s domain name.
You can always add more admins, or transfer ownership later on, if your parent organisation requires it.

For more information, see the Organizations page in the Make Help Centre.

@samliew
P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

Hello,

If you’re not an independent legal entity and operate under your host organization’s legal personality, in my opinion you should register using the host organization – not your “informal” group.

Make.com’s NGO programme is intended for registered NGOs, not informal groups so you should apply and create organization in Make as NGO.

One thing worth keeping in mind when building on an NGO license: support is valid for 12 months and requires re-applying each year.
If your organization gets its own legal entity in the meantime – or simply doesn’t qualify the following year – you’ll need to either transfer ownership or migrate scenarios between accounts.

It might sound obvious, but keep everything organized from day one: name your webhooks and data structures clearly, and document your setup. It’ll save you a lot of pain if you ever need to migrate.

CC: @Marina

Have a nice day,
Michal