# No MFA connection

**URL:** <https://community.make.com/t/no-mfa-connection/39492>\
**Category:** Questions\
**Tags:** connections\
**Created:** [May 30, 2024, 5:52am UTC](https://community.make.com/t/no-mfa-connection/39492 "2024-05-30T05:52:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ludovic\_M](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@Ludovic\_M](https://community.make.com/u/Ludovic_M)\
**Post date:** [May 30, 2024, 5:52am UTC](https://community.make.com/t/no-mfa-connection/39492/1 "2024-05-30T05:52:19Z")

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Hello,

I have activated MFA security on my account.  
I have been inactive for several months.  
Now I’m trying to connect to [make.com](http://make.com).  
I need to enter the security code.  
The problem is that I can’t get the MFA code with OneAuth.  
Is it possible to temporarily disable MFA security so that I can access my make account?

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<div class="post-metadata">

**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\
**Post date:** [May 30, 2024, 6:01am UTC](https://community.make.com/t/no-mfa-connection/39492/2 "2024-05-30T06:01:45Z")

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For technical issues like this, directly [contacting support](https://www.make.com/ticket) can often lead to a faster resolution.

You can open a [new ticket here](https://www.make.com/ticket), or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users).

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

[samliew](https://samliew.com/services) – [request private consultation](https://samliew.com/request-quote?ServiceType=Automation%20Consultation&Referrer=Make)

> Join the unofficial [Make Discord server](https://samliew.com/make-discord-invite) to chat with other makers!

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<div class="post-metadata">

**Author:** ![Ludovic\_M](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@Ludovic\_M](https://community.make.com/u/Ludovic_M)\
**Post date:** [May 30, 2024, 8:22pm UTC](https://community.make.com/t/no-mfa-connection/39492/3 "2024-05-30T20:22:28Z")

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Solved by the support who has desactivated MFA after providing some informations confirming that I am account admin.

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<div class="post-metadata">

**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [June 14, 2024, 5:34am UTC](https://community.make.com/t/no-mfa-connection/39492/4 "2024-06-14T05:34:03Z")

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This topic was automatically closed because it's resolved or inactive. Please, start a new topic.