# Phone number from WebHook to Twilio not working **URL:** \ **Category:** Questions\ **Tags:** twilio\ **Created:** [September 29, 2024, 12:47am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404 "2024-09-29T00:47:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Baiana](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@Baiana](https://community.make.com/u/Baiana)\ **Post date:** [September 29, 2024, 12:47am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404/1 "2024-09-29T00:47:25Z")
### What are you trying to achieve? Hi Team, I have a webook with a phone number of 10 digit (no country code): Phone Numbertext / Raw: Phone Number When I use it in Twilio module to send a SMS, is not working. I am in the free account and aware that only whitelisted phones will work. If I input manually, it works. If I take the variable it does not: BundleValidationError Validation failed for 1 parameter(s). Missing value of required parameter ‘to’. Any help? I have tried many ways, with and without country code, trying to use regex and trim it, format etc. Nothing works except unless I type it manually. Thanks!! ### Screenshots: scenario setup, module configuration, errors ![Screenshot 2024-09-29 at 02.45.12.png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/d/5/d54af4ed283097dab0f3cb3d2b171b9a4261aace.png) ---
**Author:** ![Stoyan\_Vatov](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@Stoyan\_Vatov](https://community.make.com/u/Stoyan_Vatov)\ **Post date:** [September 30, 2024, 9:38am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404/2 "2024-09-30T09:38:56Z")
Hey Baiana, can you share a screenshot of the incoming bundle as well? The error means that there is no phone number coming in at all. ---
**Author:** ![Baiana](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@Baiana](https://community.make.com/u/Baiana)\ **Post date:** [September 30, 2024, 10:27am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404/3 "2024-09-30T10:27:51Z")
Hi Stoyan, The webhook ir rather simple. Takes the info from VAPI to an Excel or to Twilio, so as to send an SMS to this number. I can get it right into the excel. Twilio does not accept it. I tried also typing +1 in Twilio field, before connect the data from the webook - since in my twilio trial account this number is whitelisted with +1 format. I have defined the variable as string in VAPI, showing as Text in Make. If I type the phone number manually in Twilio module, it works, but of course I want that this number is being read from the webhook. Any hints? Thanks! ![Screenshot 2024-09-30 at 12.15.12](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/e/3/e30a41f59e3b4abc8a99cdcc1f5eebc3cbbd284f.png) ![Screenshot 2024-09-30 at 12.21.05](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/e/b/ebc34226d107b53e7eee984c44e308876daccb5d.jpeg) ---
**Author:** ![Msquare\_Automation](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/msquare_automation/32/6634_2.png) [@Msquare\_Automation](https://community.make.com/u/Msquare_Automation)\ **Post date:** [November 7, 2024, 5:11am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404/4 "2024-11-07T05:11:03Z")
Hi @Baiana, You can try using the `parseNumber` function to convert the string into a number, or you can use the `parseNumber` module and define your country code as well and then map it into Twilio. ![Screenshot 2024-11-07 at 10.38.40 AM](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/c/9/c90173fd56a2d1acd7604c8fae6b6f039ca0d141.jpeg) **Best regards,** **Msquare Automation** _Platinum Partner of Make_ @Msquare_Automation ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [February 5, 2025, 5:15am UTC](https://community.make.com/t/phone-number-from-webhook-to-twilio-not-working/56404/5 "2025-02-05T05:15:35Z")