# QuickBooks Online - Connection issue - Token already exists

**URL:** <https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683>\
**Category:** Questions\
**Tags:** connections\
**Created:** [January 13, 2026, 7:17am UTC](https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683 "2026-01-13T07:17:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Bheraram\_WWT](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@Bheraram\_WWT](https://community.make.com/u/Bheraram_WWT)\
**Post date:** [January 13, 2026, 7:17am UTC](https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683/1 "2026-01-13T07:17:49Z")

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### 🎯 What is your goal?

I would appreciate your help in resolving this issue.

### 🤔 What is the problem & what have you tried?

When I try to create a connection with QuickBooks Online, the OAuth callback response returns the following error:

{  
“detail”: “Token not found.”,  
“message”: “Token already exists.”,  
“code”: “IM006”  
}

The same error is also displayed in the screenshot attached.

Could you please help me understand the cause of this issue and how to resolve it?

### 📋 Error messages or input/output bundles

{  
“detail”: “Token not found.”,  
“message”: “Token already exists.”,  
“code”: “IM006”  
}

### 📸 Screenshots (scenario flow, module settings, errors)

 ![Error Image.png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/9/b/9b0d202b664659db96752ca389cb2ab3a5c538e3.png)

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**Author:** ![Henk-Blue\_Marker](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/henk-blue_marker/32/89127_2.png) [@Henk-Blue\_Marker](https://community.make.com/u/Henk-Blue_Marker)\
**Post date:** [January 13, 2026, 4:14pm UTC](https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683/2 "2026-01-13T16:14:16Z")

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Hi @Bheraram_WWT,

This is the default QBO app, right? Can you try to go through the complete authorization flow in a private browser window, so cookies and cache don’t influence the flow.

Cheers,  
Henk

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**Author:** ![Henk-Blue\_Marker](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/henk-blue_marker/32/89127_2.png) [@Henk-Blue\_Marker](https://community.make.com/u/Henk-Blue_Marker)\
**Post date:** [January 13, 2026, 4:15pm UTC](https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683/3 "2026-01-13T16:15:46Z")

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Sorry, I found this: [Unable to Connect to QBO - "Token already exist.","code":"IM006" error](https://community.make.com/t/unable-to-connect-to-qbo-token-already-exist-code-im006-error/100489) So I think the issue is at Make for now.

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [January 27, 2026, 4:27pm UTC](https://community.make.com/t/quickbooks-online-connection-issue-token-already-exists/100683/4 "2026-01-27T16:27:03Z")

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