# Send Email with Survey123 report

**URL:** <https://community.make.com/t/send-email-with-survey123-report/102527>\
**Category:** Questions\
**Tags:** error, api\
**Created:** [February 2, 2026, 9:33am UTC](https://community.make.com/t/send-email-with-survey123-report/102527 "2026-02-02T09:33:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SOQUEM](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@SOQUEM](https://community.make.com/u/SOQUEM)\
**Post date:** [February 2, 2026, 9:33am UTC](https://community.make.com/t/send-email-with-survey123-report/102527/1 "2026-02-02T09:33:13Z")

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### 🎯 What is your goal?

Send Email with Survey123 report

### 🤔 What is the problem & what have you tried?

I have a scenario setup in Make to watch a survey from Survey123, create a feature report using a template .docx, get a PDF file using the HTTP module, and email it to my colleague. As you can see, my problem is with the “Survey123 Create Report” module. I am getting the error “RuntimeError [prepareFailed]”. I’m not sure how to resolve this error. Do you have any ideas?  
I read on the Esri website that the report creation tool can sometimes fail. My report template contains six pages, with images and maps. Could this be causing the error?

### 📸 Screenshots (scenario flow, module settings, errors)

 ![runtimeerror.png](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/8/9/89ed01034dd5be13df731a381f58c7f1d40367bb.png)

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<div class="post-metadata">

**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [May 3, 2026, 8:48am UTC](https://community.make.com/t/send-email-with-survey123-report/102527/3 "2026-05-03T08:48:10Z")

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