# Send text messages to customers + AI phone answering: how to?

**URL:** <https://community.make.com/t/send-text-messages-to-customers-ai-phone-answering-how-to/53142>\
**Category:** Questions\
**Tags:** connections\
**Created:** [August 27, 2024, 6:59pm UTC](https://community.make.com/t/send-text-messages-to-customers-ai-phone-answering-how-to/53142 "2024-08-27T18:59:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BlackCubeLabs](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/blackcubelabs/32/36674_2.png) [@BlackCubeLabs](https://community.make.com/u/BlackCubeLabs)\
**Post date:** [August 27, 2024, 6:59pm UTC](https://community.make.com/t/send-text-messages-to-customers-ai-phone-answering-how-to/53142/1 "2024-08-27T18:59:31Z")

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Hi,

Let’s say there is a client with the following request:

- I would like to have a system to send text messages to customers and maybe AI phone answering
- I would like the the automation to send SMS to leads and also existing customers.

How would you approach it? I am open to suggestions.

Thanks!

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**Author:** ![LinkYourTech](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@LinkYourTech](https://community.make.com/u/LinkYourTech)\
**Post date:** [August 27, 2024, 7:07pm UTC](https://community.make.com/t/send-text-messages-to-customers-ai-phone-answering-how-to/53142/2 "2024-08-27T19:07:59Z")

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Look into Twilio. They have what you need to be able to build exactly what you want.

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<div class="post-metadata">

**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [November 25, 2024, 8:12pm UTC](https://community.make.com/t/send-text-messages-to-customers-ai-phone-answering-how-to/53142/3 "2024-11-25T20:12:14Z")

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