Hi there,
I would like to set up an automated product replacement service for our Shopify store. Right now, a customer has to reach out to us with their order #, and we have to manually pull up their order history to confirm that their order number matches up and actually contains the product for replacement. I would like to set up an automated system where a user submits a form, with a field containing their order number. That form would be cross-referenced to see if the order number is actually valid. If the order number is valid, then the customer would receive a coupon code via e-mail so they can place an order for the replacement item. Or maybe the order is automatically placed for them. However, we don’t want just anyone to be able to get a code, and once an order number has been verified, they shouldn’t be able to receive a code anymore. I’m new to Make and I’m not even quite sure if this is possible, but would love any suggestions on how to accomplish something like this.