# Smartsuite + Update Record + Date field \> not updating if field is not empty **URL:** \ **Category:** Beginner Questions\ **Tags:** webhooks, error, mapping\ **Created:** [May 5, 2024, 7:29am UTC](https://community.make.com/t/smartsuite-update-record-date-field-not-updating-if-field-is-not-empty/36175 "2024-05-05T07:29:20Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Karen](https://avatars.discourse-cdn.com/v4/letter/k/7feea3/32.png) [@Karen](https://community.make.com/u/Karen)\ **Post date:** [May 5, 2024, 7:29am UTC](https://community.make.com/t/smartsuite-update-record-date-field-not-updating-if-field-is-not-empty/36175/1 "2024-05-05T07:29:20Z")
**Goal: I want Make to update a Due Date field in a Smartsuite record… whether the Due Date field has _data_ or is _empty_ at trigger time.** I am using Make to update a record in Smartsuite. ![Screenshot 2024-05-05 174447](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/a/a/aa4623044ea6132ccd7e194097447af78674106f.png) json for this scenario \> [BookingConfFollowUp.json](https://community.make.com/uploads/short-url/oljesAthPciRqkq1DCDO0FV66NP.json) (106.1 KB) In particular, in the final SmartSuite “Update a Record” module, I have the following - ![Screenshot 2024-05-05 174912](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/0/7/075f66284b4a803fb4741f764b842336c9ac1234.png) * * * **The Due Date fields are not updating consistently.** - If the field is empty at the beginning of the scenario execution, it works fine. - However, if the field has data at the beginning of the scenario execution, by the end it is empty. . _For example -_ _ **When Smartsuite is updated correctly -** _ 1. _Empty_ **Due Date** field in Smartsuite record ![BEFORE Recode - started without Due Date](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/0/0/00c08557a9919c0b2dccbba5182123510d28cd54.png) 2. Execute scenario 3. **Due Date** in Smartsuite updates _correctly_ ![AFTER Recode - started without Due Date](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/2/e/2e37989c2dde7a25a9731bff8b32a0d03c12dcd5.png) 4. Perfect! Output bundles for “Recode” \> [Recode - output bundle.txt](https://community.make.com/uploads/short-url/mx5dP7B7vuwJD0H2NNKn1e4zFbu.txt) (4.8 KB) ## . . **When Smartsuite is NOT updated correctly -** 1. _Filled_ **Due Date** field in Smartsuite record ![BEFORE Thingmabob - started with due date](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/d/fd2eac16586962393bfbaeb64a15d2a5d31fe30b.png) 2. Execute scenario 3. **Due Date** in Smartsuite returned as null. It doesn’t leave the field unchanged, it changes to _empty_. ![AFTER Thingmabob - started with due date](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/3/9/39cc7e263c4fd4f3b638ecd357b2dc49b9ce03d9.png) 4. 🙁 Output bundles for “Thingmabob” \> [Thingmabob - output bundle.txt](https://community.make.com/uploads/short-url/gdONcPyBZ9YsKOqE01HHhiEp75A.txt) (4.6 KB) * * * Note: - There are no error messages. - On checking the Make History bundles for the “Update A Record” module - - - there is no **Due Date** output on the executions where the field previously had data - - whereas there is **Due Date** output for executions that begin the execution with an empty **Due Date** field. - I can’t find any information if this result is by design. - Newbie… testing to see if Make is right for my project. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [May 5, 2024, 7:39am UTC](https://community.make.com/t/smartsuite-update-record-date-field-not-updating-if-field-is-not-empty/36175/2 "2024-05-05T07:39:54Z")
Welcome to the Make community! ## 1. Screenshots of module fields and filters Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at. You can upload images here using the Upload icon in the text editor: ![Screenshot_2023-10-07_111039](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/2/0/20b53cdf28d223e85fc9654c350eadebd37f5d3c.png) ## 2. Scenario blueprint Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item. ![Screenshot_2023-08-24_230826](https://europe1.discourse-cdn.com/flex013/uploads/make/original/2X/2/2ff55ee04419049c127f183db2b3eebfbbbbfc64.png) (Note: Exporting your scenario will not include private information or keys to your connections) Uploading it here will look like this: > blueprint.json (12.3 KB) ## 3. And most importantly, Output bundles Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module and select “Download output bundles”. ![Screenshot_2023-10-06_141025](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/2/8/2876156ab3ea5bc9e40bbc0edfb9f025406b7c48.png) ### A. Save the bundle contents in your text editor as a `bundle.txt` file, and upload it here into this discussion thread. Uploading it here will look like this: > bundle.txt (12.3 KB) ### B. If you are unable to upload files on this forum, alternatively you can paste the formatted output bundle in this manner: - Either add three backticks ````` before and after the code, like this: - Or use the format code button in the editor: ![Screenshot_2023-10-02_191027](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/4/b485b6572c7a1c438f9b191c54e63d351008304c.png) Providing the output bundles will allow others to _replicate_ what is going on in the scenario even if they do not use the external service. Following these steps will allow others to assist you here. Thanks! [samliew](https://samliew.com/services) – [request private consultation](https://samliew.com/request-quote?ServiceType=Automation%20Consultation&Referrer=Make) > Join the [**Make unofficial Discord server**](https://samliew.com/make-discord-invite)! ---
**Author:** ![Karen](https://avatars.discourse-cdn.com/v4/letter/k/7feea3/32.png) [@Karen](https://community.make.com/u/Karen)\ **Post date:** [May 13, 2024, 1:13am UTC](https://community.make.com/t/smartsuite-update-record-date-field-not-updating-if-field-is-not-empty/36175/4 "2024-05-13T01:13:35Z")
> [@Karen](#): > > Goal: I want Make to update a Due Date field in a Smartsuite record… whether the Due Date field has _data_ or is _empty_ at trigger time. Hi, I’m still wondering how this can be done? Thanks. ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [August 11, 2024, 1:19am UTC](https://community.make.com/t/smartsuite-update-record-date-field-not-updating-if-field-is-not-empty/36175/5 "2024-08-11T01:19:02Z")