Responding to email from make saying that reauthorization of the stripe connection is required.
What is the problem & what have you tried?
When I view my list of connections, the “reauthorize” button next to the Stripe connection is grayed out. I clicked verfity, next to the stripe connection, and that worked fine. I also clicked “reauthorize” on another connection in the list and was able to do that no problem.
The Reauthorize button is only clickable when you create a connection that uses OAuth. For Stripe it seems you are using an API Key which means you can’t reauthorize it. Your other Quickbooks connection is OAuth which is why you are seeing it. If you had to regenerate your Stripe API key for some reason, edit the connection or just create a whole new one.
Thanks! That’s really helpful. It’s confusing to get an email from Make saying I have to reauthorize the Sripe connection ASAP, but then not be able to do it.
How can I tell that I’m using an API key vs a connection that uses OAuth?
I received a response from the Customer Care Team regarding this issue:
"We sincerely apologise for the confusion.
The communication was intended only for OAuth-based connections, where you would see a Re-authorize button. Unfortunately, we missed mentioning this in the announcement.
Since you’re using an API key-based connection, no action is required from your end.
We apologise for any confusion this may have caused, and thank you for your understanding."
What is your goal?
What is the problem & what have you tried?
Screenshots (scenario flow, module settings, errors)