# Text Parser + Outlook

**URL:** <https://community.make.com/t/text-parser-outlook/87435>\
**Category:** Questions\
**Tags:** text-parser\
**Created:** [July 16, 2025, 6:08pm UTC](https://community.make.com/t/text-parser-outlook/87435 "2025-07-16T18:08:58Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![andrei2](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@andrei2](https://community.make.com/u/andrei2)\
**Post date:** [July 16, 2025, 6:08pm UTC](https://community.make.com/t/text-parser-outlook/87435/1 "2025-07-16T18:08:58Z")

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Hello everyone, I can’t make Text Parser work in any way shape or form. I got an email in which I receive the data about a client (name, email, region etc.) and i need to extract each item from the mail. Chatgpt told me to use the parser and gave me several regex patterns like this: CRM URL:\s\*(?.+)\n  
Name:\s\*(?.+)\n  
Email:\s\*(?.+)\n  
Target Region:\s\*(?.+)\n  
Company:\s\*(?.+)\n  
Interested in:\s\*(?.+)\n  
Project Description:\s\*(?.+)\n  
Challenge:\s\*(?.+)\n  
Past Attempts to solve the Challenge:\s\*(?.+)\n  
Solution in place for the Challenge:\s\*(?.+)\n  
Potential Blockers:\s\*(?.+)

But I get no output everytime. Instead when i tried (?\S+@\S+.\S+)  
i got the email with

/ div attached to it. Im pretty sure I did everything I could and nothing works. Any other way? Or can someone help me with whats wrong or give some link to learn how to use parser?

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/2/b25aa53fe45dcf39c6eb263ee2d43339a1b78cc1.png)

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**Author:** ![RBalani](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@RBalani](https://community.make.com/u/RBalani)\
**Post date:** [July 17, 2025, 8:27am UTC](https://community.make.com/t/text-parser-outlook/87435/2 "2025-07-17T08:27:30Z")

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Hey @andrei2, you’ve mapped HTML content in the Text Parser, which might be the reason it’s not working.

If your email contains data in the following format, like key and pair value:

Name: ABC  
Email: [test@gmail.com](mailto:test@gmail.com)  
URL: [https://google.com](https://google.com)

You can use the “Match Element” action in the Text Parser module and map the “Body Preview” field into the “Text” field.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/0/507f47bcb915dffc706be0ca75ac842e249ba726.png)

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**Author:** ![andrei2](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@andrei2](https://community.make.com/u/andrei2)\
**Post date:** [July 17, 2025, 12:35pm UTC](https://community.make.com/t/text-parser-outlook/87435/3 "2025-07-17T12:35:52Z")

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I understand, thank you. After a couple of hours of not checking the community I’ve found a pattern that works for me. The problem is that the body preview was not fully shown and I thought it’s some kind of problem, that’s why I went for the HTML to text. Anyways it works now and I will try your solution for future projects, thanks!

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**Author:** ![Misha-Inactive](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Misha-Inactive](https://community.make.com/u/Misha-Inactive)\
**Post date:** [July 17, 2025, 12:56pm UTC](https://community.make.com/t/text-parser-outlook/87435/4 "2025-07-17T12:56:31Z")

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Hello @andrei2 👋

Thank you for coming back and sharing the solution! I believe it might help other Makers in need. 🤗

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [July 31, 2025, 12:57pm UTC](https://community.make.com/t/text-parser-outlook/87435/5 "2025-07-31T12:57:37Z")

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