# Trying to connect Fillout.com with Zoho CRM

**URL:** <https://community.make.com/t/trying-to-connect-fillout-com-with-zoho-crm/58291>\
**Category:** Questions\
**Tags:** zoho\
**Created:** [October 19, 2024, 9:26am UTC](https://community.make.com/t/trying-to-connect-fillout-com-with-zoho-crm/58291 "2024-10-19T09:26:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![babelfish75](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@babelfish75](https://community.make.com/u/babelfish75)\
**Post date:** [October 19, 2024, 9:26am UTC](https://community.make.com/t/trying-to-connect-fillout-com-with-zoho-crm/58291/1 "2024-10-19T09:26:54Z")

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Hi,

I am new to [make.com](http://make.com) 🙂 so learning as i go! so thanks for any help.

I’ve successfully connected [fillout.com](http://fillout.com/) (a form tool) with Zoho CRM using [make.com](http://make.com/) and can insert leads into the default standard fields.

However, my custom fields in leads aren’t showing up on [make.com](http://make.com/).

Upon research, I found Zoho “external fields” that do appear in [make.com](http://make.com). The problem is that that these fields aren’t visible in Zoho CRM—it says they’re external fields only. The external field appears to be limited to a single text box type, with no options for dropdowns, etc.

I have about 100 custom fields of various types in leads, storing industry-specific data.

How can I make custom fields in Zoho visible for leads via the API Webhooks?

My next challenge is file handling. I have file(s) in the [Fillout.com](http://fillout.com/) form that I want to add to the Zoho CRM file upload upon submission. Is this possible and what is the best approach?

Before anyone asks why i am not using Zoho Forms - there is a business reason which for now i dont want to change. However, does not matter really - as the problem is using the Zoho API to insert data into CRM via what ever method i need.

Thanks

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [January 17, 2025, 10:40am UTC](https://community.make.com/t/trying-to-connect-fillout-com-with-zoho-crm/58291/2 "2025-01-17T10:40:24Z")

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