# Twilio calls

**URL:** <https://community.make.com/t/twilio-calls/59052>\
**Category:** Questions\
**Tags:** twilio, webhooks\
**Created:** [October 29, 2024, 6:23am UTC](https://community.make.com/t/twilio-calls/59052 "2024-10-29T06:23:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vladimir\_B](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vladimir\_B](https://community.make.com/u/Vladimir_B)\
**Post date:** [October 29, 2024, 6:23am UTC](https://community.make.com/t/twilio-calls/59052/1 "2024-10-29T06:23:50Z")

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I have a scenario:

1. Created webhook. Connected it into twilio.
2. Add twilio module “create an APi call” insert url correctly; into body i tried to put twiml in json fromat, and in xml fromat.
3. Scenario working with no errors.  
But for some reason, when I’m calling to the twilio number after one beep - call disconnecting. Twiml response doesn’t work. In twilio logs sais the line is busy. And insted twiml scenario in body field "Accepted "

Someone know how to fix it?

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**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\
**Post date:** [October 30, 2024, 7:48am UTC](https://community.make.com/t/twilio-calls/59052/2 "2024-10-30T07:48:23Z")

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Welcome to the Make community!

“Accepted” is returned when you do not have a Webhook Response module.

For more information, see the Make Academy.

Here are some useful links and guides you can use to learn more on how to use the Make platform, apps, and app modules. I found these useful when I was learning Make, and hope they might benefit you too —

### Getting Started

- [Help Centre](https://www.make.com/en/help) | [Tutorials](https://www.make.com/en/help/tutorials.html) – Make “Manual”
- [Make Academy](https://academy.make.com) – Basics 101: Learn Make and get certified

### Help Centre Basics

- [Mapping](https://www.make.com/en/help/mapping/mapping) – What is mapping? What can I map?
- [Mapping with arrays](https://www.make.com/en/help/mapping/mapping-arrays) – How to map items in an array
- [Aggregate an array for mapping complex fields](https://www.make.com/en/help/tools/flow-control#customizing-the-output)
- **Date Format** : [tokens for `parseDate`](https://www.make.com/en/help/functions/tokens-for-date-time-parsing) | [tokens for `formatDate`](https://www.make.com/en/help/functions/tokens-for-date-time-formatting)
- [HTTP modules](https://www.make.com/en/help/tools/http) – Make a request, Get (download) a file
- [Webhooks](https://www.make.com/en/help/tools/webhooks) – Error Handling, Responding to webhooks

### Articles & Videos

- [Router Magic Formula](https://www.youtube.com/watch?v=4Q-5BsCtJu4) - YouTube
- [Error Handlers in Make](https://www.youtube.com/playlist?list=PLRE9E-rAD8U10mx2TRs54Nq1XJDdK9Kx4) - YouTube playlist
- [Getting started with OpenAI](https://community.make.com/t/getting-started-with-openai-gpt-3-and-make/7796) - How to setup and use OpenAI (ChatGPT) in Make
- [How to use Regex in Make](https://community.make.com/t/how-to-use-regex-in-make/202) - How to use pattern matching to extract the text you want
- [Webhooks – Make Academy](https://academy.make.com/courses/IntermediateC04) – tutorial on how to use Webhooks

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the [Make Academy](https://academy.make.com) will save you lots of time and frustration using Make.

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**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\
**Post date:** [January 28, 2025, 8:00am UTC](https://community.make.com/t/twilio-calls/59052/3 "2025-01-28T08:00:50Z")

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