# Whatsapp cloud send message template error **URL:** \ **Category:** Beginner Questions\ **Tags:** whatsapp\ **Created:** [November 18, 2025, 7:32pm UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507 "2025-11-18T19:32:35Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Kulthum\_Nour](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@Kulthum\_Nour](https://community.make.com/u/Kulthum_Nour)\ **Post date:** [November 18, 2025, 7:32pm UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/1 "2025-11-18T19:32:35Z")
Hello 👋🏽, I’m Kulthum. This is my very first Make scenario and I’m trying to automate my WhatsApp outreach. My goal is to send bulk introductory messages to my leads using the WhatsApp Business Cloud → Send a Message Template module. It seemed simple at first, but every time I run the scenario ![Screenshot_20251118_221824_Chrome](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/b/9/b92a1353c68bfad9ecb59c51dfe0cfb0f2ca2643.jpeg) ![Screenshot_20251118_221812_Chrome](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/9/b/9b6468051dc4fb0d3f7c92f09ac65243af20e4d1.jpeg) I keep getting errors, especially: “Missing value of required parameter: to” When I created my template inside WhatsApp Manager, I did not include any variables (placeholders like {{1}}, {{2}}). It’s just plain text. So I assumed I don’t need to write anything in the payload section. I’m not sure if the issue is coming from: My phone number formatting, The Google Sheets mapping, Or something inside the WhatsApp module. If anyone has experience with bulk messaging using WhatsApp Cloud API inside Make, I would be very grateful for your guidance. 🙏 Thank you so much! Kulthum ---
**Author:** ![mszymkowiak](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/mszymkowiak/32/41436_2.png) [@mszymkowiak](https://community.make.com/u/mszymkowiak)\ **Post date:** [November 19, 2025, 12:29am UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/3 "2025-11-19T00:29:14Z")
Hello, Welcome to the community! Could you please share a screenshot of your module’s configuration? The error states that you are missing the `to` parameter - the recipient’s phone number. ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [November 19, 2025, 7:40am UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/4 "2025-11-19T07:40:05Z")
Welcome to the Make community! Yes, that is possible. You’ll need a minimum of two modules: ![Screenshot 2025-11-19 153905](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/7/5729f7c61a7a4d7c866c9a3ea0b13e4d42268de1.png) Make sure you’ve mapped the variable containing the recipient’s phone number into the **Receiver** field. This is just an example. Your final solution may or may not look like this depending on your requirements. Hope this helps! If you are still having trouble, please [provide more details](https://community.make.com/t/mastering-the-make-community-get-started/11682). — @samliew P.S.: investing some effort into the tutorials in the [Make Academy](https://academy.make.com) will save you lots of time and frustration using Make! ---
**Author:** ![Kulthum\_Nour](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@Kulthum\_Nour](https://community.make.com/u/Kulthum_Nour)\ **Post date:** [November 24, 2025, 8:44pm UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/5 "2025-11-24T20:44:58Z")
![20251124_233819](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/9/c/9cc3811ecc50766d08a838cde465fc7b6c4364a7.jpeg) ![20251124_233855](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/1/7/170eddee58057390dc56b43e13e9b11722084831.jpeg) ![20251124_233837](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/f/5/f5727cf9c6ddf9e18a594ba81943916ea67e010a.jpeg) ---
**Author:** ![samliew](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/samliew/32/13327_2.png) [@samliew](https://community.make.com/u/samliew)\ **Post date:** [November 25, 2025, 3:03am UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/6 "2025-11-25T03:03:16Z")
Welcome to the Make community! We’d love to help, however, we require more information that demonstrates the problem to help us reproduce the scenario and any issues and errors. To allow others to assist you, please provide the following: ## 1. All Relevant Screenshots We need to see what you’re working with to give you the best advice. Screenshots are important because Make is a visual editor — a picture provides us with more context. It would help us identify the issue by having screenshots of: - the **full scenario** , and the zoomed in parts of the scenario that you are referring to (if your scenario is huge), - a **full scenario run/execution** from the history (showing output “speech” bubbles), - relevant **module fields** (_showing how you’ve used any built-in functions, and how you’ve mapped the variables_), - relevant filters between modules (_showing which operators and any built-in functions you’ve used, and how you’ve mapped the variables_), - relevant module input/output bubbles, - if applicable, any error messages, - and if applicable, any external services (_spreadsheet headers/ sample data/ regex101.com/ etc. to show the item/ record exists, and is set up correctly_). ⚠ **Please take screenshots using the “Windows Snipping Tool”, by pressing the “Print Screen”/“Prt Scr” key on your keyboard.** > **Need help❓View instructions ◀** > > > ## Uploading Attachments > > > > - You can upload files and images to this forum by clicking on the upload button: > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/c/5c7c8f11d1316a1cc6984d252a732946207bf634.png) > > > > We would appreciate it if you could **upload screenshots here** instead of linking to them outside of the forum. This allows us to directly zoom in on the image when clicked, and also having improved privacy from third-party sources. ## 2. Scenario Blueprint Providing your scenario will allow others to quickly recreate and see how you have set up the mappings in each module, and also allows us take screenshots or provide module exports of any solutions we have for you in return. This would benefit you in implementing our suggestions as you can view screenshots of the changes or paste corrected modules back into your scenario. > **Need help❓View instructions ◀** > > > ## A. Export Blueprint > > > > To export your scenario blueprint, click the three dots at the top-right of the scenario editor then choose “Export Blueprint”. > > > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/1/5/152b265128a71a7a2937c4f701c4beba3f5f610c.png) > > > > - You can upload files and images to this forum by clicking on the upload button: > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/c/5c7c8f11d1316a1cc6984d252a732946207bf634.png) > > > > ## B. Create Public Share Link > > > > You can also share your scenario by creating a public share link. > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/0/a/0ad95b052c1a1651a310868e4eacd432c289022c.png) ## 3. Module Output Bundles Please provide the **output bundles** (_input bundles are not so crucial_) of each of the relevant modules by running the scenario, or get output bundles from a previous scenario run from the [“History” tab](https://www.make.com/en/help/scenarios/scenario-execution-history). Providing the output bundles will allow others to replicate what is going on in the scenario, especially if there are complex data structures (nested arrays and collections), especially if external services are involved, and help you with mapping the raw property names from collections. > **Need help❓View instructions ◀** > > > Click on the white speech bubbles on the top-right of each module and select “ **Download output bundles** ”. > > > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/2/8/2876156ab3ea5bc9e40bbc0edfb9f025406b7c48.png) > > > > ## A. Upload as a Text File > > > > Save each bundle contents in a **plain text** editor as a `bundle.txt` file. Open the file to check if it has not added additional formatting or encoded the plain text. > > > > - You can upload files and images to this forum by clicking on the upload button: > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/5/c/5c7c8f11d1316a1cc6984d252a732946207bf634.png) > > > > ## B. Insert as Formatted Code Block > > > > If you are unable to upload files on this forum, alternatively you can **paste the bundles** AND **format them correctly**. > > > # ⚠Formatting IS Important! ⚠ > > > > Here are some ways to provide text content in a way that it won’t be modified by the forum. > > > > - **Method 1: Type code fence manually** — > > Manually type three backticks ````` in a separate line before and after the content, like this, > > > > - **Method 2: Highlight the pasted content, then click the preformatted text/code button** — > > ![](https://europe1.discourse-cdn.com/flex013/uploads/make/original/3X/7/b/7b91db14846cb99e1084b77e4362a273f8324e74.png) > > > > - **Method 3: Upload your file elsewhere and share the public link** — > > This method is only advised for large files exceeding the forum upload limit. Sharing these details will make it easier for others to assist you, so that you can get better answers, faster. Hope this helps! If you are still having trouble, please [provide more details](https://community.make.com/t/mastering-the-make-community-get-started/11682). — @samliew ---
**Author:** ![Make\_Bot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.make.com/make_bot/32/14661_2.png) [@Make\_Bot](https://community.make.com/u/Make_Bot)\ **Post date:** [February 23, 2026, 3:12am UTC](https://community.make.com/t/whatsapp-cloud-send-message-template-error/96507/7 "2026-02-23T03:12:04Z")