Hi all,
My first question here, hope someone can help. I 've found many solutions but not for this one.
I created a scenario to create an invoice in Zoho Invoice. See scenario.
I understand from the documentation that Contact person is not mandatory. And I think that is not the issue, but maybe it is. I get this error message:
Where do I go wrong? And better still, how to solve it 
Welcome to the Make Community!
This error is not by your doing; it happens inside a module. What happens here normally, is that Make does an additional (internal) request to Zoho to fetch Contact Persons, so you are able to choose one.
We call these internal requests RPC (Remote Procedure Call) and they donât cost you an operation, but it seems like there is something wrong with that call.
Can you create a ticket with the Make support team via https://www.make.com/en/ticket?
The input field for Contact Persons is not required, are you able to save the module and continue in the meantime?
Cheers,
Henk
hi @Henk-Operative,
Thanks for your swift response. I will certainly create a ticket.
I just have to wait, I guess, since this is the final issue to resolve (I hope )
do I have to select a specific category?
Cheers, Mirjan
If you select âtechnical challengeâ, you will be able to define your problem further.
So I understand you are not able to use the module while this error occurs? Could you try to enable the âMapâ and then leave it empty?
Cheers,
Henk
Hi @Henk-Operative,
Thanks. Indeed I cannot run it. The creation of invoices is crucial and stops there. I did try the mapping, but it is giving the same 404 error.
Cheers, Mirjan
Thank you for your response, @Mirjan_vd_Meijden,
I cannot reproduce the issue in my account. Could you try to reverify the Zoho connection and make sure that each Zoho invoice module uses the same connection?
If that doesnât work, a deeper look is needed. If you receive an answer or solution from the Make support team, will you share it here for other Makers that might run into the same problem?
Cheers,
Henk
You will not believe this, two days I have been working on this scenario and all of a sudden the scenario runs through. Regardless the error. I contacted Zoho, maybe they have done something?
For now, my problem is resolved, but it remains a mystery.
Shall I close this topic?
Well, that is good news!
Zoho will give you a general answer about the error message, Make can access the logs of the request to see what is wrong, so you will have more chance of fixing this by contacting Make.
You can mark any response as solution to close this topic.
Cheers,
Henk
Okay, I will still report as a ticket then. Thanks for your help, @Henk-Operative
The issue is that when youâre configuring the module, the RPC runs against {{28. Contact ID}}, which doesnât exist until runtime so the RPC fails during configuration.
When your scenario runs during normal operation it works fine.
You just need to make sure Map is enabled for both, and both fields have a valid value.
The other option is to use Make an API call and just call the endpoint manually.
