Anyone having trouble getting help from Make support team

Just wondering if anyone else has been experiencing painfully slow response times with the Make support team? Is it normal to wait 2-3 days for a reply??

Yes, that’s normal for Make.

Hello, My name is Alex Sirota and I am the founder of NewPath Consulting. We are a 4-year old partner. We offer a one hour video call where we explain and show how Make can help your organization. We even build some scenarios and share them with you so get more value than a usual exploratory discussion. Book some time with me at Hero - NewPath Consulting I look forward to talking to you and your team should they join us.

Would you be willing to look at my scenario and recommend fixes? If so, how do we facilitate that?

2-3 days… or worse - also no phone number to just call, very frustrating in the business world.

Yes we do that faster than make support can by video. Visit Hero - NewPath Consulting and book a call.

The best kind if support for make is done via video like we do!

13 days and counting for me since asking for support.
That is really very shoddy.

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