API GET request response with "VPN access only"

Hello guys,
I want to check some connections for analysis using Make API.

I was succeed with the simple ping request, but all other requests I get this error:
{“message”:“VPN access only”,“code”:“IM121”,“net”:[“172...","167...”]}

GET request to https://eu1.make.com/api/v2/admin/users
Headers contain Authorization Token *** and User agent

Added string param of organizationId as well

Where I go wrong? thanks

For quicker assistance with technical problems, you may want to contact support directly. They respond very quickly and update you frequently on the status of their investigation.

Hope you can share the resolution with us if you manage to solve this problem!


Hi, I am having the same issue here, did you find a solution for this ? @GuyL

I’m facing the same issue when trying to get contents from https://us1.make.com/api/v2/admin/teams

@GuyL and @oandreazza if you have a white-label instance you can use this endpoint, but if you are in the cloud this is not available to you.

The following sections describe endpoints available to the admins of the Make White Label product. If you are using the Make Cloud service you cannot use these endpoints.


Thanks @Bjorn.drivn ! I’m using Make Cloud. So, is there any option to get the Operations from my Organization through the API on Make Cloud ?

Did you mean remaining number of operations? There’s a variable for that.

Or did you mean get the scenario logs?



thanks @samliew ! That “Operations Left” variable would work perfect, but I was looking something that wont consume the operation, like de API.