ChatGPT message format not preserved in 365 Email

Welcome to the Make community!

The Gmail “Send an Email” module sends emails as “HTML” content type. That means, to insert a newline, you’ll need to either use

  • two <br> tags, like this <br><br>, or

  • wrap each line in a paragraph tag:
    <p>this is paragraph one</p><p>this is paragraph two</p>

To convert plain text to HTML (by adding paragraph tags), see the following for more information: